Ibeth Hernandez
McKinney,TX
Summary
Results-driven operations manager skilled in food service management, staff training, and task delegation to uphold store standards. Expertise in cash handling and register operations ensures financial integrity. Adept in preparing menu items per established recipes while delivering exceptional customer service and addressing guest inquiries. Strong knowledge of food safety compliance and inventory control enhances workplace efficiency.
Overview
3
3
years of professional experience
Work History
Assistant General Manager
Smoothie King
McKinney, Tx
02.2026 - Current
- Managed daily smoothie shop operations and delegated shift tasks
- Trained crew on smoothie preparation, service steps, and store standards
- Monitored cash handling, drawer accuracy, and register procedures
Team Member
Tropical Smoothie
Frisco, Texas
08.2025 - 10.2025
- Greeted guests and answered menu questions with friendly service.
- Operated POS system to process orders and handle guest payments.
- Prepared smoothies, bowls, and wraps following Tropical Smoothie recipes.
Team Member
Crumbl Cookies
McKinney, Texas
12.2023 - 08.2024
- Collaborated with team members to maximize productivity and efficiency.
- Adapted to different roles within the team to enhance workflow.
- Maintained clean workstations and sanitized equipment throughout shifts.
- Followed food safety standards during preparation and service.
Education
Mckinney High School
McKinney, TexasSkills
- Food safety standards
- Cash drawer reconciliation
- POS system operation
- Cash handling
- Recipe preparation
- Store operations
- Inventory control
- Staff training
Timeline
Assistant General Manager
Smoothie King
02.2026 - Current
Team Member
Tropical Smoothie
08.2025 - 10.2025
Team Member
Crumbl Cookies
12.2023 - 08.2024
Mckinney High School