Tristin Housman
Salem,VA
Summary
Results-oriented professional with extensive experience in the food and beverage industry. Skilled in team building, inventory management, and ensuring compliance with food safety standards. Proven ability to enhance guest satisfaction and loyalty through exceptional service and effective staff training.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Assistant General Manager
Clubhouse Bar And Grill
Lynchburg, Virginia
10.2022 - 08.2026
- Managed daily operations of a busy bar and grill to ensure smooth service.
- Supervised bartending, service, and kitchen staff during high-volume shifts.
- Trained new employees on service standards and operational protocols.
- Resolved customer inquiries and complaints, enhancing guest satisfaction and loyalty.
- Ensured compliance with health and safety regulations in all areas of operation.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Created unique monthly drink specials, attracting new customers and boosting bar sales.
Bakery Manager
Simply Vanilla
Lynchburg, Virginia
04.2021 - 10.2022
- Managed daily bakery operations and ensured product quality standards.
- Trained and supervised staff on baking techniques and safety procedures.
- Maintained inventory levels and ordered supplies to ensure consistent production flow.
- Developed new recipes and improved existing product offerings for customer satisfaction.
- Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
- Scheduled employee shifts to ensure adequate coverage during peak hours. to keep bakery shifts well-staffed for peak times and holidays.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Addressed customer inquiries and complaints to improve overall shopping experience and foster customer loyalty.
- Leveraged social media to effectively market seasonal products and events, increasing customer engagement.
Bartender
Iron and Ale
Lynchburg, Virginia
01.2018 - 04.2021
- Crafted a diverse range of cocktails using fresh ingredients and unique recipes.
- Collaborated with kitchen staff to ensure timely food and drink pairings.
- Trained new bartenders on recipes, service techniques, and safety protocols.
- Handled cash transactions accurately while processing customer orders efficiently.
- Fostered relationships with regular patrons to create memorable experiences and encourage repeat visits.
- Ensured compliance with health and safety regulations in alcohol service practices.
- Executed opening and closing procedures for bar operations, ensuring timely restocking of supplies and readiness for service.
Server
Neighbors Place
Lynchburg, Virginia
10.2014 - 01.2018
- Delivered exceptional customer service in high-volume dining setting, enhancing guest experience.
- Greeted customers, addressed inquiries, and recommended specials to drive sales.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Managed food and beverage orders efficiently for multiple tables.
- Collaborated with kitchen staff to ensure timely food delivery.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Trained new servers on menu items and service procedures.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Processed cash transactions and payments accurately, ensuring financial integrity.
- Ensured secure handling of cash transactions to minimize errors accurately while following company procedures for handling cash payments.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
High School Diploma -
Staunton River High School
Moneta, VA01-2007
Some College (No Degree) - Elementary Education
Liberty University
Lynchburg, VASkills
- Staff supervision and leadership skills
- Team building and staff training
- Customer service
- Guest Relations
- Problem Solving
- Food safety standards
- Inventory management
- Knowledge of Point of Sale Terminals
- Cash handling
- Recipe development
Certification
- ServSafe Certified
- ABC Certification
Timeline
Assistant General Manager
Clubhouse Bar And Grill
10.2022 - 08.2026
Bakery Manager
Simply Vanilla
04.2021 - 10.2022
Bartender
Iron and Ale
01.2018 - 04.2021
Server
Neighbors Place
10.2014 - 01.2018
High School Diploma -
Staunton River High School
Some College (No Degree) - Elementary Education
Liberty University