Klarissa Eggers
Martinsville,IN
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
Work History
Assistant General Manager
Burger King
Martinsville, IN
09.2019 - Current
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Evaluated current processes within the store environment to identify areas of improvement.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Motivated and led team members to work together to achieve targets.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Identified customer needs and delivered relevant product solutions and promotions.
- Oversaw facility maintenance and repairs to ensure a high standard of presentation.
Education
Certificate - Peer Support Professional
Ivy Tech Community College of Indiana
Indianapolis, IN10-2024
GED -
Martinsville High School
Martinsville, IN06-2008
Skills
- Training and development background
- Team leadership strength
- Team leadership expertise
- Business operations background
- Training and development skill
- Food safety and sanitation
- Communication
- Adaptability
- Staff Training
- Supervision and training
- Planning skills
- Relationship-building skills
- Positive environment facilitation
- Leadership skills
- Recovery guidance
- Recovery planning
- Recovery assistance and support
- Reliability
- Multitasking
- Positive patient experiences
Timeline
Assistant General Manager
Burger King
09.2019 - Current
Certificate - Peer Support Professional
Ivy Tech Community College of Indiana
GED -
Martinsville High School