Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ibeth Martinez

Athens,GA

Summary

Organized and dependable professional with a proven track record in managing multiple priorities effectively. Recognized for high productivity as an Accounts Receivable Specialist, excelling in invoice management, payment processing, and financial reporting. Strong communication and problem-solving skills ensure accuracy and enhance customer satisfaction.

Overview

14
14
years of professional experience

Work History

Accounts Receivable Specialist

Out Source Inc.
Remote
03.2024 - Current
  • Executed accurate medical claim submissions to ensure timely reimbursements.
  • Performed account reconciliations to maintain financial accuracy.
  • Conducted insurance follow-ups and denial appeals to maximize client reimbursements.
  • Resolved insurance and billing-related issues efficiently for clients, enhancing operational efficiency.

Receptionist

SKAPS Industries
Athens, GA
02.2023 - 03.2024
  • Directed inbound calls with accuracy and professionalism.
  • Communicated effectively with staff, customers, and visitors to facilitate operations.
  • Supported HR team with onboarding processes, translation services, front desk duties, and various projects.

Product Flow Specialist

Best Buy
Athens, GA
10.2018 - 02.2023
  • Receive and ship product to and from stores, stock product, and assist customers with product carry-outs and online orders.
  • Support overall store goals by performing tasks that ensure product integrity and customer fulfillment.
  • Accurately recording inventory and supporting store shrink or asset protection plans.

Front End Team Lead

Best Buy
Athens, GA
10.2011 - 10.2018
  • Monitored cash drawers at checkout stations to ensure adequate cash supply.
  • Coached employees on effective sales techniques and conflict resolution.
  • Provided friendly, knowledgeable service to address customer concerns promptly.
  • Trained staff on handling complex issues and managing difficult customers.

Education

Associate of Applied Science - Dental Assisting

Athens Technical College
Athens, GA
05.2017

Associate of Science - General Studies

University of North Georgia
Dahlonega, GA
12.2014

Skills

  • Attention to detail
  • Customer service
  • Communication skills
  • Organizational skills
  • Task management

Languages

Fluent in Spanish

Timeline

Accounts Receivable Specialist

Out Source Inc.
03.2024 - Current

Receptionist

SKAPS Industries
02.2023 - 03.2024

Product Flow Specialist

Best Buy
10.2018 - 02.2023

Front End Team Lead

Best Buy
10.2011 - 10.2018

Associate of Applied Science - Dental Assisting

Athens Technical College

Associate of Science - General Studies

University of North Georgia

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