Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ibolya Vaci

Ibolya Vaci

Big Pine Way

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Olive Garden. Expert in suggestive selling and guest engagement, consistently enhancing dining experiences and fostering loyalty. Proven ability to manage high-volume dining periods while maintaining order accuracy and cleanliness standards. Committed to delivering memorable service.

Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

3
3
years of professional experience

Work History

Server

Olive Garden
Las Vegas, NV
02.2023 - Current
  • Delivered outstanding service experiences to ensure guest satisfaction and encourage loyalty.
  • Facilitated teamwork to optimize management of high-volume dining periods.
  • Facilitated training sessions for new staff on menu knowledge, service standards, and operational procedures.
  • Managed customer order processing through point-of-sale systems to enhance transaction efficiency and accuracy.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
  • Provided recommendations on menu items, increasing sales through personalized service approaches.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

English As Second Language Certificate - Language

Hollywood Community Adult School
Los Angeles, CA
07-2006

Post-Graduate Certificate - Sales & Trade

Gundel Karoly Tourim Catering & Trade
Budapest
03-1996

High School Diploma -

Szasz Ferenc
Budapest
03-1988

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Safe food handling
  • Cleanliness standards
  • Food running
  • High volume dining
  • Team collaboration
  • Supply restocking
  • Order accuracy
  • Food safety practices
  • Table bussing
  • Suggestive selling
  • Guest relations management

Languages

English

Timeline

Server

Olive Garden
02.2023 - Current

English As Second Language Certificate - Language

Hollywood Community Adult School

Post-Graduate Certificate - Sales & Trade

Gundel Karoly Tourim Catering & Trade

High School Diploma -

Szasz Ferenc