Ibrahim Abbasi
Orange,TX
Summary
Dynamic professional with extensive experience in customer service and cash management, notably as a Cashier Manager at Shell Gas Station. Proven ability to enhance customer satisfaction and resolve conflicts effectively. Skilled in cash handling and emergency response, consistently ensuring safety and operational excellence in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Texas Department Of Criminal Justice
Beaumont, TX
02.2026 - Current
- Supervised inmate activities to maintain safety and security within facility.
- Conducted regular inspections of premises to identify potential safety hazards.
- Responded to emergencies, implementing crisis intervention techniques effectively.
- Collaborated with law enforcement and legal personnel during inmate transport operations.
CDL A OTR Driver
Swift Transportation
Lancaster, TX
11.2025 - 02.2026
- Operated and maintained CDL A vehicles, ensuring compliance with federal and state regulations.
- Planned and executed long-haul routes to optimize delivery schedules while minimizing costs.
- Conducted pre-trip inspections to ensure vehicle safety and operational readiness before each journey.
- Adhered to all traffic laws and safety protocols, promoting a culture of safety on the road.
Cashier Manager
Shell Gas Station
Orange, TX
08.2025 - 11.2025
- Supervised daily cash register operations to ensure accuracy and efficiency.
- Trained and mentored new cashiers on customer service standards and transaction processes.
- Managed inventory levels, ensuring timely restocking of products and supplies.
- Resolved customer inquiries and complaints to maintain positive service experiences.
- Conducted regular audits of cash drawers to prevent discrepancies and losses.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
Cashier Manager
Citgo Gas Station
Orange, TX
12.2020 - 08.2025
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
Cashier Assistant Manager
Judice’s French Market
Orange, TX
03.2020 - 12.2020
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
Cashier
Marathon Gas Station
Cockeysville, MD
09.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Private Pilot
Rock Solid Aviation
Beaumont, TXCDL A
Lovett’s Trucking Academy
Beaumont, TX10.2025
High School Diploma -
New Digamber Public School
Indore, IndiaSkills
- Customer service
- Cash handling and management
- Cash register operation
- Store opening and closing
- Order management
- POS systems
- De-escalation techniques
- Emergency response
- Conflict resolution skills
- Inmate supervision
- Safety
Licenses
Commercial Driver’s License
Student Pilot’s License
Timeline
Correctional Officer
Texas Department Of Criminal Justice
02.2026 - Current
CDL A OTR Driver
Swift Transportation
11.2025 - 02.2026
Cashier Manager
Shell Gas Station
08.2025 - 11.2025
Cashier Manager
Citgo Gas Station
12.2020 - 08.2025
Cashier Assistant Manager
Judice’s French Market
03.2020 - 12.2020
Cashier
Marathon Gas Station
09.2019 - 03.2020
Private Pilot
Rock Solid Aviation
CDL A
Lovett’s Trucking Academy
High School Diploma -
New Digamber Public School