Adept CMA with a track record of enhancing border security and patient care efficiency at Loyal Source Government Services, LLC. Skilled in medical office administration and fluent in multiple languages, including English, Kurdish, and Arabic. Demonstrated expertise in HIPAA compliance and patient relations, significantly improving case management processes and patient scheduling accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CMA
Loyal Source Government Services, LLC
El Paso, TX
02.2023 - Current
Processed undocumented aliens at border patrol stations and furnished case resolution details to resolve immediate situations.
Conducted traffic patrols and vehicle checks to identify people attempting to illegally cross United States border.
Communicated with spanish speaking undocumented aliens and smugglers to obtain information and issue verbal commands.
Strengthened border security by conducting thorough inspections of vehicles, cargo, and travelers.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Prepared lab specimens for diagnostic evaluation.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
CMA
Catholic Health Initiatives, Inc
Lincoln, NE
03.2020 - 02.2023
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
Input all patient data regarding claims and prior authorizations into system accurately.
Operator and Inspector
Molex
Lincoln, NE
05.2017 - 07.2019
Prepared reports detailing findings of inspections, investigations, and tests.
Ensured compliance with industry regulations through meticulous attention to detail during inspections.
Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
Enhanced company safety standards by conducting thorough inspections of equipment and facilities.
Enhanced safety standards by strictly adhering to company guidelines and conducting thorough equipment inspections.
Improved equipment efficiency by performing regular maintenance checks and implementing necessary repairs.
Education
Associate Degree In Health Science - Health Sciences
Southeast Community College
Lincoln, Nebraska, NE
12.2019
Skills
Patient Scheduling
Medical Terminology
Vital signs monitoring
HIPAA Compliance
Medical office administration
Case Management
Patient Relations
Fluent in English, kurdish, Arabic
Customer Service
Insurance Verification
Patient Care Coordination
Certification
CMA - Certified Medical Assistant
Languages
Arabic
Native or Bilingual
Kurdish
Native or Bilingual
Timeline
CMA
Loyal Source Government Services, LLC
02.2023 - Current
CMA
Catholic Health Initiatives, Inc
03.2020 - 02.2023
Operator and Inspector
Molex
05.2017 - 07.2019
Associate Degree In Health Science - Health Sciences