Ibrahim Hoffman
Rio Rancho
Summary
Dynamic and dedicated professional with a friendly demeanor and strong critical thinking skills, honed at McDonald's. Proven ability to prioritize tasks and deliver exceptional customer service while maintaining operational efficiency. Experienced in organizing community events and fostering positive relationships, ensuring a smooth and engaging experience for all participants.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Independent employee
Freedom Fun USA
11.2024 - Current
- Applied effective time management techniques to meet tight deadlines.
- Developed strong communication and organizational skills through working on group projects.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Crew Member
McDonald's
02.2025 - 04.2025
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Volunteer
Rio Rancho High School (Big Event)
11.2021 - 11.2024
- Exhibited excellent communications and customer service relations skills.
- Maintained clean facilities to better serve program needs.
- Assisted in organizing local charity events to raise funds for disadvantaged families.
- Collaborated with local organizations to provide food baskets to families in need.
Volunteer
Road Runner Food Bank
06.2022 - 07.2024
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
Education
Rio Rancho High
Rio Rancho, NMSkills
- Friendly, positive attitude
- Critical thinking
- Task prioritization
- Customer relations
- Trailer operation
- Decision-making
- Troubleshooting
- Customer service
Timeline
Crew Member
McDonald's
02.2025 - 04.2025
Independent employee
Freedom Fun USA
11.2024 - Current
Volunteer
Road Runner Food Bank
06.2022 - 07.2024
Volunteer
Rio Rancho High School (Big Event)
11.2021 - 11.2024
Rio Rancho High
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