Ibrahim Keita
Providence,RI
Summary
High energy worker skilled at welcoming guests and overseeing operations. Proficient in balancing heavy work loads. Calm and level-headed in all types of situations. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist Manager during busy times.
Overview
4
4
years of professional experience
Work History
Host
Uncle Tony's
11.2019 - 07.2020
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Mechanic Assistant
Candeias Auto
08.2017 - 08.2018
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Cleaned and organized work areas, tools and equipment to support productivity.
- Promoted shop safety by cleaning work areas and removing hazardous materials.
- Tested vehicles after repairs to verify performance, safety and functionality.
Barback
Breaktime Bowling
12.2016 - 08.2017
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Greeted customers and provided friendly, knowledgeable service.
- Replaced empty kegs and soda syrups.
- Restocked ice, condiments, and snacks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Delivered food to customers at bar and tables.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Education
No Degree - Business Administration And Management
Johnson & Wales University
PROVIDENCE, RINo Degree - Finance
Community College of Rhode Island
LincolnSkills
- Patron Experiences
- Great Listener
- Able to work in teams
- Safe Serving Knowledge
- Heavy Lifting
- Dining Area Maintenance
- Food Sanitation
- Guest Satisfaction
- Time Management
- Safe Work Practices
- Strong Client Relations
Timeline
Host
Uncle Tony's
11.2019 - 07.2020
Mechanic Assistant
Candeias Auto
08.2017 - 08.2018
Barback
Breaktime Bowling
12.2016 - 08.2017
No Degree - Business Administration And Management
Johnson & Wales University
No Degree - Finance
Community College of Rhode Island
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