Rachael Foisia
Pennellville,NY
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Host
LongHorn Steakhouse
10.2022 - Current
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Assisted managers with quickly resolving service- and food-related issues.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Nursing
Nazareth University
Rochester, NY05.2026
High School Diploma -
John C. Birdlebough
Phoenix, NY06.2022
Skills
- Patron Experiences
- Food Running
- Customer Order Management
- Time Management
- To-Go Order Preparation
- Health Code Requirements
- Food and Beverage Management
- Table Clearing
Additional Information
I am still in college. I return to college August 26th but was hoping I could still get this job and be trained, so on my breaks home I could still work.
My availability is Monday- all day, Tuesday- all day, Wednesday- mornings, Friday- mornings, Saturday- mornings, Sunday- mornings.
Timeline
Host
LongHorn Steakhouse
10.2022 - Current
Nursing
Nazareth University
High School Diploma -
John C. Birdlebough