Ibrahim Nouh
Belford,NJ
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Grill 36
01.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Front Desk Agent
IMA Urgent Care
12.2022 - 09.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Streamlined check-in processes, reducing wait times for guests.
Assistant Manager
Nouh Jr Textine
10.2018 - 07.2021
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
Education
Bachelor - Business
Arab Academy For Science & Technology
Alexandria, Egypt 06-2019
High School Diploma -
International American School
Alexandria, Egypt 06-2015
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Team motivation
- Staff training and development
- Staff supervision
- Workload management
- Team building
- Recruiting and interviewing
Languages
Arabic
Native or Bilingual
Timeline
Assistant Manager
Grill 36
01.2023 - Current
Front Desk Agent
IMA Urgent Care
12.2022 - 09.2023
Assistant Manager
Nouh Jr Textine
10.2018 - 07.2021
Bachelor - Business
Arab Academy For Science & Technology
High School Diploma -
International American School
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