Summary
Overview
Work History
Skills
Timeline
Generic

Icaro Da Silva Lino

Malden,MA

Summary

Dedicated and experienced delivery driver with three years of experience in the Cambridge area, seeking a stable position that will enable me to provide a better future for my family. Known for excellent navigation skills, strong interpersonal communication, and fluency in English, Portuguese, and Spanish.

Overview

3
3
years of professional experience

Work History

Instacart Shopper

Instacart
Cambridge, MA
01.2022 - Current
  • Resolved customer complaints quickly and professionally.
  • Followed all safety protocols while handling food items such as raw meats, produce and dairy products.
  • Greeted customers and responded to inquiries in a friendly and professional manner.
  • Verified product quality and quantity against customer orders.
  • Prepared orders for delivery, including selecting items from shelves, bags and boxes.
  • Provided exceptional customer service throughout the shopping experience.

Driver

DoorDash
Cambridge, Massachusetts
01.2022 - Current
  • Utilized GPS navigation systems to plan efficient routes for deliveries.
  • Managed time efficiently when making multiple stops along designated routes.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Delivered packages to customers in a timely and efficient manner.
  • Delivered goods and services to customers on time and in excellent condition.
  • Logged deliveries, drop-off times and special conditions in company system.

Skills


  • Excellent driving skills and a clean driving record
  • - Proficient in English, Portuguese, and Spanish, enabling effective communication with diverse customers
  • - Strong problem-solving abilities and quick decision-making in dynamic environments
  • - Ability to work independently while also collaborating with team members when necessary
  • - Knowledge of local traffic laws and safety regulations

Timeline

Instacart Shopper

Instacart
01.2022 - Current

Driver

DoorDash
01.2022 - Current
Icaro Da Silva Lino