Summary
Overview
Work History
Education
Skills
Business owner
Languages
Timeline
Generic

Isatou Diallo

Bronx,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Eclipse
12.2022 - 08.2023
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Created and updated records and files to maintain document compliance.
  • Collaborated with employee engagement groups to develop and execute communications strategies for internal events.

Athletic Assistant

YMCA
09.2022 - 05.2023
  • Supervised camper activities to address behavioral issues and promote fun, safety, and inclusivity.
  • Conducted research to assist with routine tasks and special projects.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Cashier

Bloomingdale's
11.2021 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate of Science - Criminal Justice

Onondaga Community College
Syracuse, NY
12.2023

High School Diploma -

Innovation Charter High School
New York, NY
06.2020

Skills

  • Paperwork Processing
  • Client Relationship Management
  • Perform document review, including the use of electronic discovery
  • Computer and Microsoft Office Skills
  • Bilingual Customer Service Representative

Business owner

Running my own hair business for the past two years has been a rewarding and life-changing experience. It all started with a vision and a passion for hairstyling, and it has since developed into a profitable business. I've been able to express my creativity and hone my abilities by creating unique and personalized styles for my clients. Building and managing my company has taught me vital entrepreneurial lessons ranging from financial management to marketing and customer service.
While challenges and hard work have been constants in this journey, the sense of accomplishment I feel as I reflect on these two years is immeasurable. It has not only been a business endeavor but a creative and personal endeavor as well, shaping me into a more confident and skilled hair professional. I look forward to continuing this journey, expanding my business, and serving my clients with excellence for years to come.

Languages

fulani
Full Professional

Timeline

Customer Service Representative

Eclipse
12.2022 - 08.2023

Athletic Assistant

YMCA
09.2022 - 05.2023

Cashier

Bloomingdale's
11.2021 - 03.2022

Associate of Science - Criminal Justice

Onondaga Community College

High School Diploma -

Innovation Charter High School
Isatou Diallo