Macklin Balay
Charlotte,NC
Summary
Dedicated and hardworking college student majoring in Trombone Performance with a diverse background in mechanical repair, customer service, and food service. Eager to apply strong interpersonal skills, attention to detail, and a solid work ethic in a professional setting.
Overview
6
6
years of professional experience
Work History
Sales Associate
Boot Barn
06.2025 - Current
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Maintained visual merchandising standards to promote product visibility and sales.
- Processed transactions efficiently, ensuring accuracy and customer satisfaction.
- Collaborated with team members to achieve sales goals and improve store performance.
Server
01.2024 - 01.2025
- - Delivered high-quality service in a busy dining environment, managing multiple tables and providing an exceptional guest experience.
- - Upsold menu specials and assisted in maintaining high customer satisfaction ratings.
Food Runner
01.2023 - 01.2023
- - Ensured timely and accurate delivery of food orders to guests.
- - Maintained communication between kitchen and service staff to optimize workflow.
Host
01.2022 - 01.2023
- - Greeted guests, managed waitlists, and coordinated seating to maximize dining room efficiency.
- - Provided a welcoming atmosphere and professional first impression for all visitors.
Bike Mechanic
01.2020 - 01.2022
- - Conducted diagnostics and repairs on a variety of bicycles, specializing in both mechanical and minor technical services.
- - Offered personalized service consultations to customers, contributing to repeat business and customer loyalty.
Education
Trombone Performance Major
Winthrop University
01-2028
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South Mecklenburg High School
Charlotte, NC01-2025
Skills
- - Customer Service and Communication
- - Mechanical Diagnostics and Repair
- - Team Collaboration and Leadership
- - Time Management and Organization
- - Point-of-Sale (POS) Systems
- - Problem-Solving and Critical Thinking
Languages
French
Native or Bilingual
Timeline
Sales Associate
Boot Barn
06.2025 - Current
Server
01.2024 - 01.2025
Food Runner
01.2023 - 01.2023
Host
01.2022 - 01.2023
Bike Mechanic
01.2020 - 01.2022
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South Mecklenburg High School
Trombone Performance Major
Winthrop University