Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Macklin Balay

Charlotte,NC

Summary

Dedicated and hardworking college student majoring in Trombone Performance with a diverse background in mechanical repair, customer service, and food service. Eager to apply strong interpersonal skills, attention to detail, and a solid work ethic in a professional setting.

Overview

6
6
years of professional experience

Work History

Sales Associate

Boot Barn
2025.06 - Current
  • Assisted customers in selecting merchandise, enhancing overall shopping experience.
  • Maintained visual merchandising standards to promote product visibility and sales.
  • Processed transactions efficiently, ensuring accuracy and customer satisfaction.
  • Collaborated with team members to achieve sales goals and improve store performance.

Server

2024.01 - 2025.01
  • - Delivered high-quality service in a busy dining environment, managing multiple tables and providing an exceptional guest experience.
  • - Upsold menu specials and assisted in maintaining high customer satisfaction ratings.

Food Runner

2023.01 - 2023.01
  • - Ensured timely and accurate delivery of food orders to guests.
  • - Maintained communication between kitchen and service staff to optimize workflow.

Host

2022.01 - 2023.01
  • - Greeted guests, managed waitlists, and coordinated seating to maximize dining room efficiency.
  • - Provided a welcoming atmosphere and professional first impression for all visitors.

Bike Mechanic

2020.01 - 2022.01
  • - Conducted diagnostics and repairs on a variety of bicycles, specializing in both mechanical and minor technical services.
  • - Offered personalized service consultations to customers, contributing to repeat business and customer loyalty.

Education

Trombone Performance Major

Winthrop University
2028-01

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South Mecklenburg High School
Charlotte, NC
2025-01

Skills

  • - Customer Service and Communication
  • - Mechanical Diagnostics and Repair
  • - Team Collaboration and Leadership
  • - Time Management and Organization
  • - Point-of-Sale (POS) Systems
  • - Problem-Solving and Critical Thinking

Languages

French
Native or Bilingual

Timeline

Sales Associate

Boot Barn
2025.06 - Current

Server

2024.01 - 2025.01

Food Runner

2023.01 - 2023.01

Host

2022.01 - 2023.01

Bike Mechanic

2020.01 - 2022.01

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South Mecklenburg High School

Trombone Performance Major

Winthrop University