Ida Boama
Alexandria,VA
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
3
3
years of professional experience
Work History
Library Help Desk Associate
Old Dominion Univeristy
10.2023 - Current
- Answered phones and assisted callers with inquiries.
- Established relationships with guests to grow and retain a client base.
- Used internal software to process reservations, check-ins, and check-outs.
- Greeted guests entering and exiting the facility.
Crew Member
McDonald's
11.2021 - Current
- Worked front counter, drive-thru, and other areas.
- Worked well with teammates and accepted coaching from the management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Cashier
Home Depot
10.2020 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Political Science, English
Old Dominion University
Norfolk, VA05.2026
High School Diploma -
West Potomac High School
Alexandria, VA06.2022
Skills
- Report Generation
- Customer Education
- Technical Support
- Report Creation
- Mac Systems
- Staff Education and Training
- Microsoft Outlook
- Windows 10
Twi
My family comes from Ghana, Africa the Ashanti tribe to be specific and that is how I was introduced to Twi. I can understand better than I can speak and write.
Languages
Twi
Native or Bilingual
Timeline
Library Help Desk Associate
Old Dominion Univeristy
10.2023 - Current
Crew Member
McDonald's
11.2021 - Current
Cashier
Home Depot
10.2020 - 11.2021
Bachelor of Science - Political Science, English
Old Dominion University
High School Diploma -
West Potomac High School
Similar Profiles
Khia RobinsonKhia Robinson
Scholar at Mississippi State UniveristyScholar at Mississippi State Univeristy
Anita HineAnita Hine
Critical Care/cardiac Surgery Educator at Univeristy of New Mexico HospitalCritical Care/cardiac Surgery Educator at Univeristy of New Mexico Hospital
Aundrea DeMilleAundrea DeMille
Student Engagement Coordinator at Weber State UniveristyStudent Engagement Coordinator at Weber State Univeristy
Magdalena BeckerMagdalena Becker
EWM Implementation Lead at P.C. Richard & SonEWM Implementation Lead at P.C. Richard & Son
Jabari NeddJabari Nedd
Linux System Administrator (contract) at Army National GuardLinux System Administrator (contract) at Army National Guard