Ida Pereria
12 James Pl Kiamesha Lake ,NY
Summary
Energetic Banquet Server with diverse event experience, attention to detail and friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests. Track record of success in events with different guest sizes, menus and presentation requirements.
Overview
42
42
years of professional experience
Work History
VIP SERVER
Legends Hospitality LLC
06.2023 - Current
- Maintained a clean and inviting dining environment for VIP guests, ensuring their comfort and enjoyment.
- Provided exceptional service to high-profile clientele, resulting in repeat business and positive word-of-mouth referrals.
- Enhanced customer satisfaction by providing efficient and attentive VIP server services.
Banquet Server
West Hill Country Club
06.2023 - 09.2023
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Waitress
Resorts World Catskills
03.2018 - 02.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- practices and improving overall team performance.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Waitress
Monticello Casino & Raceway
07.2007 - 04.2012
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Attendant
Dunkin' Donuts
09.2007 - 11.2008
- Enhanced customer satisfaction by providing efficient and courteous service.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
Executive Secretary
ABC Brasil Bank
08.1989 - 01.2004
- Enhanced executive productivity by efficiently managing schedules and appointments.
- Streamlined office operations for optimal efficiency by implementing effective filing systems and organizational tools.
- Supported timely decision-making with thorough research and accurate data analysis.
- Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
Banking Assistant
Unibanco Bank
03.1982 - 02.1989
- Enhanced customer satisfaction by providing efficient and accurate banking services.
- Streamlined account opening processes for faster service, resulting in increased new accounts.
- Assisted clients with loan applications, successfully securing funding for their needs.
- Reduced processing times by implementing digital document management systems.
Education
High School Diploma -
Colegio Romano Jazi
Brazil Sullivan County Community College
Loch Sheldrake, NYSkills
- Food Service
- Wine Service
- Table Bussing
- Dining Area Maintenance
- Guest Needs Analysis
- Tableside Service
- Punctual and Reliable
- Hospitality Service Expertise
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
English
Professional Working
Timeline
VIP SERVER
Legends Hospitality LLC
06.2023 - Current
Banquet Server
West Hill Country Club
06.2023 - 09.2023
Waitress
Resorts World Catskills
03.2018 - 02.2022
Attendant
Dunkin' Donuts
09.2007 - 11.2008
Waitress
Monticello Casino & Raceway
07.2007 - 04.2012
Executive Secretary
ABC Brasil Bank
08.1989 - 01.2004
Banking Assistant
Unibanco Bank
03.1982 - 02.1989
High School Diploma -
Colegio Romano Jazi
Sullivan County Community College
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