Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Idalia Camacho

Summary

Organized and detail-oriented office professional with experience as a Receptionist and a strong background in customer service, administrative support, and office operations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Front Desk Patient Coordinator

Benevis
Lufkin, Texas
12.2020 - Current
  • Greeted patients and ensured a welcoming front desk environment.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Verified patient insurance information and updated records accurately.
  • Schedule and coordinate patient appointments while maintaining an organized provider schedule.
  • Verify insurance benefits and obtain necessary authorizations.
  • Manage patient records and ensure accuracy of documentation.
  • Process patient payments and explain financial arrangements.
  • Provide exceptional customer service to enhance patient satisfaction.
  • Coordinate communication between patients, providers, and office staff.

Dental Assistant

Colony Dental Care
San Antonio, Texas
08.2014 - 07.2016
  • Assisted dentists during procedures to enhance patient comfort and care.
  • Prepared treatment rooms with necessary tools and equipment for efficiency.
  • Educated patients on oral hygiene practices and post-treatment care instructions.
  • Sterilized instruments and equipment according to safety protocols to ensure cleanliness.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Maintained a neat, clean and organized environment throughout the office.

Education

Taft High School
Taft, TX

Skills

  • Office Administration
  • Patient scheduling
  • Insurance verification
  • Record management
  • Customer Service
  • Data Entry & Record Management
  • Multiline Phone Systems
  • Microsoft Office Suite
  • Calendar Management
  • Billing & Payment Processing
  • Bilingual-English/Spanish
  • Confidentiality & HIPAA Compliance

Certification

  • CPR/BLS

Timeline

Front Desk Patient Coordinator

Benevis
12.2020 - Current

Dental Assistant

Colony Dental Care
08.2014 - 07.2016

Taft High School

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Idalia Camacho