Idalia Ramirez
Franklin Park,IL
Summary
To obtain employment as a sales associate and work as a team members in a positive environment
Professional logistics expert with strong focus on team collaboration and achieving results. Skilled in coordinating complex schedules, managing resources efficiently, and maintaining high operational standards. Known for reliability, adaptability, and effective communication in dynamic environments. Prepared to drive success and ensure smooth operations in fast-paced setting.
Overview
13
13
years of professional experience
Work History
Dispatch Supervisor
Pomp's Tire Service
09.2023 - Current
- Supervised team of 30 employees and provided training focused on maximizing overall performance.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
Dispatcher Office Assistant
Westmore Carriers Dispatch
03.2021 - 09.2023
- Tracking drivers on Geotab
- Printing manifest of freight
- Handling breakdowns
- Sending emails of ETA's
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Manager
Do You Believe It Delivery
10.2020 - 03.2021
- Scan boxes in for all dealerships
- Delivery all boxes to dealership
- Make sure no damages on boxes
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Cashier / Concierge
Volkswagen
07.2020 - 10.2020
- Check out customer when their car is done with service
- Help bring cars up to the service doors for customers to drive off
- Stock up any coffee and snacks
- Make sure all paperwork is closed out
- Put in gas receipts into an excel file for end of month
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Customer Care
CVS Specialty
12.2019 - 02.2020
- Intake calls for patients get them transfer to pharmacy to get refills
- Do enrollments for new patients
Williams Lea Tag
04.2016 - 11.2019
- Company Overview: Office Services (Lincoln International)
- Print and bound books
- Sort Mail
- Make UPS labels or ship out boxes
- Office Services (Lincoln International)
Clerical - Temporary
ATF, Inc (Accurate Threaded Fasteners, Inc.)
11.2014 - 12.2015
- Sort mail by department
- Put together check run and file (check stub with invoices)
- Copying paperwork as requested
- Provide support as needed
Cashier/ Stock
Dollar Tree
10.2013 - 03.2015
- Greet customers while offering superior customer service attention
- Assist customers with their purchases
- Check stock of products and ensure proper stock levels
- Re-Stock relieved items
Cashier/ Food server
McDonald's
04.2013 - 09.2013
- Greeted customers while offering superior customer service, took, assembled and presented food orders, requested payment, operated the cash register
- Cooked and prepared food
- Checked stock of products and ensured proper stock levels and rotation
- Supported other new crew members in their jobs: Assisted in any area to ensure that the food was being prepared, packaged and delivered to customers in a timely manner
Child Care
08.2011 - 04.2013
- Provide childcare for several families after school and on weekends
- Organize activities and manage schedules
- Create healthy, positive environment
- Sorting Mail
Education
High School - college preparatory classes, childcare, child development, culinary arts
East Leyden High School
05.2014
Skills
- Team player
- Willingness to try new things
- Interest in improving efficiency
- Concern for quality
- Ability to produce orderly and attractive work
- Task completion
- Operating a Black & White/Color Copier
- Designing creative PowerPoint presentations
- Designing business cards
- Designing flyers
- Transportation coordination
- Attendance documentation
- Tracking of man hours
- Employee training
Languages
Spanish
Limited Working
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Healthcare benefitsPaid sick leave401k matchFlexible work hoursPaid time offTimeline
Dispatch Supervisor
Pomp's Tire Service
09.2023 - Current
Dispatcher Office Assistant
Westmore Carriers Dispatch
03.2021 - 09.2023
Manager
Do You Believe It Delivery
10.2020 - 03.2021
Cashier / Concierge
Volkswagen
07.2020 - 10.2020
Customer Care
CVS Specialty
12.2019 - 02.2020
Williams Lea Tag
04.2016 - 11.2019
Clerical - Temporary
ATF, Inc (Accurate Threaded Fasteners, Inc.)
11.2014 - 12.2015
Cashier/ Stock
Dollar Tree
10.2013 - 03.2015
Cashier/ Food server
McDonald's
04.2013 - 09.2013
Child Care
08.2011 - 04.2013
High School - college preparatory classes, childcare, child development, culinary arts
East Leyden High School
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