Idan Goldenberg
Delray Beach,FL
Summary
Adept at driving operational excellence, I significantly reduced staff turnover at Restaurant Manager by fostering a collaborative environment and implementing strategic employee development. My expertise in import and export operations streamlined processes at my Father's Company, enhancing customer satisfaction. Skilled in QuickBooks and known for a positive attitude, I excel in team management and problem-solving, ensuring top-notch service and efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Restaurant Manager
Boca Raton, FL
02.2020 - 05.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service
- Carefully interviewed, selected, trained, and supervised staff
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities
Import & Export Electronics
Father's Company
Doral, FL
01.2016 - 01.2024
- Assisted in preparing accurate customs declarations and other essential documentation for smooth clearance of shipments
- Improved customer satisfaction with prompt resolution of inquiries, addressing concerns related to orders, shipments, and deliveries
- Managed relationships with key overseas suppliers, ensuring consistent quality and timely delivery of goods
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery
- Analyzed shipping reports to identify opportunities for cost savings
Education
Bachelor of Business Administration - Accounting
Florida Atlantic University
Boca Raton, FL05.2025
Skills
- Positive attitude
- Organized and efficient
- Team management
- Staff management
- Organization and prioritization
- QuickBooks expertise
- Teamwork and collaboration
- Problem solving
- Customer engagement
- Passion for customer satisfaction
- Import and export operations
- Bookkeeping abilities
Certification
- QuickBooks Certified User
- Microsoft Excel Certification (Advanced)
- IRS Volunteer Income Tax Assistance (VITA)
Accomplishments
Enhanced Customer Satisfaction - Restaurant Manager
Languages
- Hebrew, Native or Bilingual
- Spanish, Limited Working
- Russian, Limited Working
Languages
Spanish
Limited
Hebrew
Native/ Bilingual
Russian
Limited
Timeline
Restaurant Manager
Restaurant Manager
02.2020 - 05.2024
Import & Export Electronics
Father's Company
01.2016 - 01.2024
Bachelor of Business Administration - Accounting
Florida Atlantic University
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