Idanellys Martinez Ortiz
SSC Security
New Britain,CT
7
years of professional experience
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Work History
Security Officer
5 Months- Monitored surveillance systems to ensure safety and security of premises.
- Conducted regular patrols to deter and detect unauthorized activities.
- Responded promptly to incidents, emergencies, and alarms.
- Assisted in enforcing facility access control policies for authorized personnel only.
- Prepared detailed incident reports for management review and documentation.
- Collaborated with law enforcement during investigations and emergency responses.
- Implemented safety awareness programs to enhance staff compliance with regulations.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of individuals entering premises for security verification. of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded to alarms by investigating potential security breaches., investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Responded quickly to emergency situations to assess and deflect issues.
- Responded quickly to incidents and assessed active situations for security concerns.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Security Guard
4 Months- Lot Patrol Officer/Walmart/Bristol, CT
- Tours
- Incident reports
- Inspect Reports on vehicles
- Stationed in different posts due to contracts ending
RBT
2 Months- RBT Clinician
Case Manager
1 Month- Case manager for people in recovery
Security Guard
2 Years 1 Month- Connecticut Valley Hospital
- Monitored Cameras In Shoehall Viewing Center
- Signed and wanded visitors, Lawyers, probation officers, and authorized inmates in and out of the Batell Hall building
- Watched visits in the lobby, making sure no touching or exchanging anything in Batell Hall
- Watched visits in Dutcher Hallaerdz
- Incident reports
- Daily log reports
- Lost and found
- Standing time
- Issued parking report
Security Supervisor
2 Years 11 Months- Conducted regular inspections of premises to identify vulnerabilities and implement corrective actions.
- Implemented training programs focused on conflict resolution, improving team performance in challenging situations.
- Analyzed security incidents to develop strategic recommendations for process improvements and risk mitigation initiatives.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of the facility to detect and deter security threats.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish the safety of visitors and staff.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Screened vendors and contractors before granting access to restricted areas within the mall.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
Security Guard
3 Years- Amazon Supervisor overnight
- Saint Francis
Education
Bachelor's Degree - Criminal Justice
- Graduated
- 2019-2024
Masters Degree - Social Work
- BSW graduate , seeking MSW program to expand clinical and policy skills in mental health and family services
- Undergraduate
- 2026-2028
Skills
Effective communication
Efficient worker
Microsoft Word
Access control
Multilingual communication proficiency
Incident reporting
Active guard card
Emergency response
Security screenings
Threat management
Surveillance monitoring
Crisis intervention
Conflict resolution
Conflict de-escalation
Crime prevention
Relationship management
Background checks
Conflict resolution
Fluent in Spanish
Security equipment operation
Metal detector operation
Stationary surveillance
Dispatch
Investigative documentation
Operations management
Multilingual communication
Spanish fluency
Good Communication skills
Relationship management
Dispatch operations
Microsoft Word Skills
Security training certification
First aid training
Tactical response training
Law enforcement background
Crisis intervention
Personal safety techniques
Violence prevention
Emergency response
Security systems
Defensive tactics
Workplace violence prevention
Timeline
Security Officer
SSC Security
05.2026 - CurrentRead More
Security Guard
Arrow Security
01.2025 - 05.2025Read More
RBT
Inbloom Services
10.2024 - 12.2024Read More
Case Manager
Gilead
09.2024 - 10.2024Read More
Security Guard
United Security
08.2022 - 09.2024Read More
Security Supervisor
Secuitas
09.2019 - 08.2022Read More
Security Guard
Securitas
07.2019 - 07.2022Read More
Capella University
Masters Degree from Social Work
Read More
University of Arizona Global Campus
Bachelor's Degree from Criminal Justice
Read More