Ideliz Santiago
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
Work History
Associate
Walmart
Ester
07.2025 - 06.2026
- I did online pick up and delivery
- I knew how to do everything in my department so I did a bit of everything
- I went out into the sales floor and shopped the orders
- I took out the orders to the cars
- Compiled customer orders accurately prior to delivery.
Cashier
Wendys Restaurant
York
05.2025 - 07.2025
- Handled cash, credit, and gift card transactions accurately.
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness of dining area and workstations throughout shifts.
Team Lead
Urban Air
Lancaster
05.2024 - 04.2025
- Supervised daily operations and made sure team was following safety protocols.
- Trained new team members on safety procedures and operational standards.
- Made schedules and assigned tasks for workers for the end of the day.
- Stepped into any position I was needed.
Associate
Regal Cinemas
Lancaster
10.2023 - 05.2024
- Guided customers with product inquiries and store navigation to enhance shopping experience.
- Organized and maintained merchandise displays on sales floor to attract customer attention.
- Executed accurate transactions using point-of-sale systems to ensure efficient checkout process.
Education
Commonwealth Charter Academy
Harrisburg, PASkills
- Customer service
- Team leadership
- Inventory management
- Order processing
- Problem resolution
- Performance improvement
- Effective communication
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Associate
Walmart
07.2025 - 06.2026
Cashier
Wendys Restaurant
05.2025 - 07.2025
Team Lead
Urban Air
05.2024 - 04.2025
Associate
Regal Cinemas
10.2023 - 05.2024
Commonwealth Charter Academy