KRISTA MEDLOCK
Fort Worth,TX
Summary
Enthusiastic training professional successful at developing training plans and supplementary materials to help students excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies. Honest, reliable, and motivated worker that learns quickly and strives for excellence on each and every task entrusted to me.
Overview
5
5
years of professional experience
Work History
Patient Access Trainer
JPS Health Network
08.2022 - Current
- Researching and matching instructional materials for strategic focus areas and conducting new hire training classes for JPS Patient Access Representatives
- Provide scorecard reports to track the PAR's performance and measure quality indicators to inform practice managers of the results
Patient Access Teamlead
JPS Health Network
02.2021 - 08.2022
- Responsible for providing supervisory support to the Patient Access registration team as well as communicating and building relationships with all Practice Managers
- Perform regular quality assurance audits/rounding to identify opportunities for improvement to ensure a seamless patient experience & maximum reimbursement for services
- Maintains expertise in the areas of scheduling, registration, referrals and authorization/denials management.
Patient Access Representative
JPS Health Network
08.2019 - 02.2021
- Responsible for registering patients for outpatient appointments to include verifying patient identity, verifying insurance coverage, updating all demographic information, explaining and obtaining all documents required
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
Education
High School Diploma -
Azle High School
Azle, TX05.2019
Skills
- New Hire Training
- Planning and coordination
- Public Speaking
- Creative Problem-Solving
- Subject matter expertise
- Coaching and Development
Timeline
Patient Access Trainer
JPS Health Network
08.2022 - Current
Patient Access Teamlead
JPS Health Network
02.2021 - 08.2022
Patient Access Representative
JPS Health Network
08.2019 - 02.2021
High School Diploma -
Azle High School
Similar Profiles
Troy OverholtTroy Overholt
Director, Occupational Health at JPS Health NetworkDirector, Occupational Health at JPS Health Network
Kayla KirklandKayla Kirkland
Medical Emergency Team RN at JPS Health NetworkMedical Emergency Team RN at JPS Health Network
Iris CruzIris Cruz
LEAD Registered Nurse – URGENT CARE at JPS Health NetworkLEAD Registered Nurse – URGENT CARE at JPS Health Network
RICHELLE EVARDORICHELLE EVARDO
Registered Nurse at JPS Health NetworkRegistered Nurse at JPS Health Network
Lacy Huckaby-HolmesLacy Huckaby-Holmes
Porter at BGFSPorter at BGFS