Idrak Chowdhury
Paterson,NJ
Summary
Seasoned Customer Associate with five years of experience dedicated to providing highest quality service and making customers feel welcome. Team player works well both independently and within team settings to achieve goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Associate
Walgreens
04.2022 - Current
- With pleasant attitude and emphasis on customer satisfaction, assist hundreds of customers every day.
- Actively listen to customers, handle concerns quickly and escalate major issues to supervisor.
Farm Crew Intern
Growing Strong, City Green
06.2022 - 08.2023
- Assisted City Green in sustainably managing two acres of crops by regularly planting, weeding, and watering vegetable fields.
- Supported food access operations by harvesting and preparing DATA of produce for farm stands and mobile markets; facilitated market setup and operation; managed cash, credit, SNAP, WIC FMNP.
- Participated in three environmental justice, food justice, and social justice workshops per week by engaging in discussions and completing readings.
Volunteer Coordinator
Oasis - A Haven For Women And Children
01.2023 - 03.2023
- Every day after school, assisted students in elementary and middle school with their school work.
- Participated in the organization's community programs through distribution of food, clothing, household goods, and other necessities to those in need.
Volunteer Coordinator
Global Emergency Response & Assistance
03.2022 - 03.2022
- Participated in community events to gather home essentials for those in need alongside other volunteers.
- Worked in conjunction with other departments to increase the impact of volunteer work.
Education
Pharmacy, Comp. Science
Rutgers, The State University of New Jersey
New Brunswick, NJ2027
Skills
- Product Merchandising
- Corrective Actions
- Portion Standards
- Software Troubleshooting
Certification
- First Aid/CPR
- ServSafe Food Handler
- Participation of EOF Summer Institute
- Two-times-participating City Green Summer Internship
- Four years of completion in the engineering discipline
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Full Professional
Spanish
Limited Working
Timeline
Volunteer Coordinator
Oasis - A Haven For Women And Children
01.2023 - 03.2023
Farm Crew Intern
Growing Strong, City Green
06.2022 - 08.2023
Customer Service Associate
Walgreens
04.2022 - Current
Volunteer Coordinator
Global Emergency Response & Assistance
03.2022 - 03.2022
Pharmacy, Comp. Science
Rutgers, The State University of New Jersey
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