Ieisha Smith
Pizza Hut
1
Certification
13
years of professional experience
Results-driven Area Coach with expertise in staff training, operations management, and financial oversight. Demonstrated ability to drive sales growth and enhance team performance through motivational leadership.
Work History
Area Coach
1 Year 6 Months- Oversaw daily operations across multiple locations, ensuring compliance with company standards.
- Trained and mentored staff on operational procedures and customer service excellence.
- Analyzed sales data to identify trends and improve store
- Managed budgets effectively, ensuring adequate allocation of resources while maintaining financial targets.
- Conducted regular performance appraisals, providing constructive feedback while identifying areas for growth or improvement.
- Oversaw staff scheduling efforts ensuring optimal coverage during peak hours without compromising budgetary constraints.
- Achieved consistent sales growth by setting clear expectations and providing support to store managers.
Restaurant District Manager
6 Years 7 Months- Oversaw operational excellence across multiple restaurant locations, enhancing service quality and customer satisfaction.
- Developed training programs for staff, fostering skill advancement and improving workforce efficiency.
- Implemented inventory management systems, reducing waste and optimizing resource allocation.
- Analyzed sales data to identify trends, driving strategic decisions in menu development and pricing strategies.
- Executed cost-control measures that improved overall profitability while maintaining quality service standards.
Restaurant General Manager
10 Years 3 Months- Mentored management team to improve service standards and employee performance.
- Streamlined operational processes to enhance efficiency and reduce costs.
- Monitored compliance with health and safety regulations, maintaining high standards of cleanliness.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
Education
BBA - Business
Skills
Staff training and development
Operations management
Team motivation
Safety awareness
Motivational leadership style
Team development
Team Training
Certification
ServSafe
Timeline
Area Coach
Pizza Hut
03.2025 - CurrentRead More
Restaurant District Manager
Hz Holdings LLc
02.2018 - 09.2024Read More
Restaurant General Manager
Group 2029
04.2013 - 07.2023Read More
University of Chicago
BBA from Business
Read More