Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ielyzaveta (Liza) Ivantsova

Scottsdale,AZ

Summary

Dedicated and professional individual with a proven track record of delivering exceptional customer service in fast-paced environments. Hardworking team player with expertise in completing various clerical tasks and providing valuable staff support. Responsible, punctual, and highly productive even when working with little to no supervision. Keen attention to detail and strong decision-making skills enable effective management of multiple concurrent tasks. Self-motivated work ethic allows for high performance in both independent and team environments.

Overview

2
2
years of professional experience

Work History

Account Manager

EVERCAST
10.2022 - 06.2023
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with the brand.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.

Data Entry Specialist

ASTON CARTER
03.2022 - 03.2023
  • Compiled data and reviewed information for accuracy prior to input.
  • Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
  • Managed workflow scheduling, data entry, and accuracy verification for large data projects.
  • Sorted documents and maintained an organized filing process.
  • Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.

Acquisition Buyer

AUTOHOUSE NORTH SCOTTSDALE
07.2021 - 11.2021
  • Reached out, communicated, sold, and appraised used automobiles.
  • Worked as a liaison between the company and the customer to ensure satisfaction and customer service.
  • Used judgment and knowledge to appraise vehicles being sold to the company from private sellers.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.

Education

Architecture -

Arizona State University
Tempe, AZ

Business -

Scottsdale Community College
Scottsdale, AZ

Skills

  • Adaptability
  • Time management
  • Self-Motivated
  • Document Management
  • MS Office
  • File Organization
  • Verbal Communication
  • CRM Software
  • Customer Relationship Management
  • Remote Collaboration
  • Data Recording Accuracy

Languages

Russian, Fluent

English, Fluent

Timeline

Account Manager

EVERCAST
10.2022 - 06.2023

Data Entry Specialist

ASTON CARTER
03.2022 - 03.2023

Acquisition Buyer

AUTOHOUSE NORTH SCOTTSDALE
07.2021 - 11.2021

Architecture -

Arizona State University

Business -

Scottsdale Community College

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Ielyzaveta (Liza) Ivantsova