Iesha Milling
Henderson,NV
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
4
4
years of professional experience
Work History
Sales Associate
Planet Fitness Gym
Las Vegas, NV
09.2023 - Current
- Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
- Answered phones, issued equipment and completed guest check-in.
- Inspected all exercise areas regularly to ensure they are safe and secure for use by patrons.
- Returned equipment to proper locations and re-racked weights, equipment and accessories.
- Handed out fliers and announced information to patrons to generate interest in new attractions and rides.
- Used POS system to assist with new membership cards, change of address and billing questions.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Developed relationships with potential clients through outreach efforts such as cold calling or attending community events.
Sales Associate
BurgerFi
Henderson, NV
02.2022 - 07.2023
- Stocked service stations with ice, napkins and straws.
- Collaborated with kitchen team to bus and set tables, prep food and stock salad bar.
- Prepared mixed drinks according to established recipes while adhering to responsible alcohol service guidelines.
- Conducted regular inspections of beverage dispensing systems for proper temperature control and maintenance.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Assisted other staff members in setting up banquet events according to customer requests.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Ensured that all food items were properly labeled and stored according to safety regulations.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
Phone Operator
Precision Opinion
Las Vegas, NV
06.2020 - 01.2022
- Reported telephone line issues and outages for prompt repairs.
- Alerted staff of emergency information and general announcements using PA system.
- Utilized various software programs including Microsoft Word, Excel, and Outlook to complete job tasks efficiently.
- Greeted callers and identified their needs quickly and accurately.
- Utilized paging technology within organization to connect quickly with key people.
- Connected incoming calls quickly using multi-line telephone system to minimize hold times.
- Assisted staff with sorting mail and distributing correspondence.
- Updated customer accounts with new information from callers.
Education
High School Diploma -
Spring Valley High School
Las Vegas, NV06-2011
Skills
- Business Development
- Order Processing
- Payment Processing
- Product Sales
- Customer Needs Assessment
- Sales Development
- Upselling
- Retail Loss Prevention
- Store Opening and Closing
- Financial Records Analysis
- Sales Expertise
Timeline
Sales Associate
Planet Fitness Gym
09.2023 - Current
Sales Associate
BurgerFi
02.2022 - 07.2023
Phone Operator
Precision Opinion
06.2020 - 01.2022
High School Diploma -
Spring Valley High School
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