Ieshah Hellalat
Columbus,OH
Summary
Dynamic Operations Manager with a proven track record at Gallo's Food Group, enhancing operational efficiency and customer satisfaction. Excelled in team leadership and problem-solving, significantly reducing workplace accidents and mentoring staff to peak productivity. Recognized for exceptional customer service and operational management skills, including efficient cash handling and employee training.
Overview
11
11
years of professional experience
Work History
Operations Manager
Gallo's Food Group
08.2016 - Current
- Responsible for overseeing the day-to-day operations and ensuring smooth operations
- Mentor and guided team members to maintain high productivity
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Collaborate with the kitchen staff, front-of-house team, and management to achieve and maintain a high level of customer satisfaction.
Sales Associate
Wallgreens
09.2013 - 06.2014
- Provided customer service
- Trained new employees
- Assisted with receiving and processing of shipments
- Received Awards for Employee of the Month twice during employment period
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
No Degree -
The Ohio State University
Columbus, OH06-2014
High School Diploma -
Olentangy Orange High School
Lewis Center, OH06-2012
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
Timeline
Operations Manager
Gallo's Food Group
08.2016 - Current
Sales Associate
Wallgreens
09.2013 - 06.2014
No Degree -
The Ohio State University
High School Diploma -
Olentangy Orange High School
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