Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ignacio Collado

2527 Boston Road,NY

Summary

Proven track record in enhancing customer satisfaction and efficiently managing dining experiences, as demonstrated at NY Apple Bank. Adept in bilingual communication (Spanish & English) and complaint handling, I bring a blend of hard and soft skills to deliver top-tier service. My background ensures quick adaptation to meet and exceed employer expectations. Successful [Job Title] with [Number] years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.

Overview

8
8
years of professional experience

Work History

Customer Service Clerk

NY Apple Bank
07.2002 - 08.2006
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Kept front check out area clean and organized for efficient service.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Server Assistant

Coogans Irish Grill
05.2000 - 06.2002
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.

Ignacio Collado

Les Chicles Cafe
02.1998 - 05.2000
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Quick problem solver
  • Bar terminology
  • Organized and efficient server
  • Lifts and carries up to 120 lbs
  • Courteous, professional demeanor
  • Guest relations professional
  • Top-tier, full service dining background

Education

Associate of Arts - Marketing

Bron Community College
Bronx, NY
06.2002

High School Diploma -

Goerge Washington High School
Washington Heights, NY
06.2000

Skills

  • Customer service excellence
  • Complaint Handling
  • Product Knowledge
  • Records Management
  • Bilingual in Spanish & English
  • Computer Savvy

Timeline

Customer Service Clerk

NY Apple Bank
07.2002 - 08.2006

Server Assistant

Coogans Irish Grill
05.2000 - 06.2002

Ignacio Collado

Les Chicles Cafe
02.1998 - 05.2000

Associate of Arts - Marketing

Bron Community College

High School Diploma -

Goerge Washington High School
Ignacio Collado