Ignacio Lopez
East Elmhurst,NY
Summary
hard working server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. -Looking for a job where i can expand and apply my knowledge and skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Server
Elite williamsburg
Williamsburg, NY
03.2021 - Current
- Provided excellent customer service to ensure satisfaction
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Assisted in training new servers.
- Provided menu recommendations upon request from customers
Server
Tang by mr sun
New York, NY
08.2023 - 03.2024
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Trained new employees on restaurant procedures and plating techniques.
Counter Manager
leones pizzeria&restaurant
Glendale, NY
11.2008 - 03.2014
- Managed customer service staff and provided guidance in resolving customer issues.
- Assisted with store operations, including inventory management and stock replenishment.
- Trained new employees on store policies, procedures and customer service standards.
Skills
- Food Running
- Point of Sale (POS) System Operations
- Food and Beverage Upselling
- Dining Customer Service
- Liquor and Food Service
- Table Setting and Bussing
Certification
NYC Food Handlers Certificate
Timeline
Server
Tang by mr sun
08.2023 - 03.2024
Server
Elite williamsburg
03.2021 - Current
Counter Manager
leones pizzeria&restaurant
11.2008 - 03.2014
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