Ignacio Serrano
Lewisville,TX
Summary
Reliable and distinctly motivated individual who is eager to begin serving patients in the community. Shows extreme attention to detail, a superior work ethic and a congenial attitude that can help put patients at ease. Ability to perform common administrative tasks. Looking for an opportunity to build skills while gaining experience and knowledge from mentors. Strategic Team Leader with extensive experience leading and managing teams in high-stress environments. Efficient in planning and executing complex military operations. Skilled in developing and implementing policies and procedures with focus on safety. Self-disciplined with demonstrated success in leading mission operations. Skilled in crisis management, personnel supervision and mission execution with mastery of advanced equipment systems. Strong emotional intelligence and committed to successfully handling stress in high-pressure situations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Lifetime Fitness Center
12.2022 - Current
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Negotiated with distributors to find quality products and best prices.
- Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Cashier/Forklift Operator
Fulton's Metal and Hardware
08.2022 - 07.2023
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Assisted customers with returns, refunds and resolving transaction issues.
CDL Class A Driver
CMC Transportation
12.2021 - 08.2022
- Vehicle Inspection, running log books, time management, delivery of vehicles in a presentable manner
- Maintained and documented changes of vehicle.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Maximized load safety by balancing, securing, and weighing products.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Enhanced delivery efficiency by planning and executing optimal routes for daily transportation assignments.
Landscape Maintenance Supervisor
Green Thumb Landscaping
08.2021 - 12.2021
- Conducted research into different sustainability plans to identify useful solutions and develop deployment plans.
- Collaborated with team members to develop and implement green policies for company operations.
- Evaluated suppliers'' environmental performance, ensuring alignment with company values and promoting responsible sourcing practices.
- Raised environmental awareness within the organization through informative presentations and workshops.
- Organized regular team meetings to discuss ongoing projects, challenges faced, and brainstorm creative ideas to further expand the Green Team''s scope of work.
Lead Construction Laborer
RPMx Construction
04.2021 - 08.2021
- Followed instructions and safety protocols to prevent accidents and injuries.
- Spearheaded successful completion of complex projects through proactive problem-solving, technical expertise, and strong leadership skills.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Helped to prevent costly reworks by identifying potential issues early on and suggesting appropriate solutions during the pre-construction phase.
Tow Truck Driver
EJ's Towing
11.2020 - 04.2021
- Removed and unloaded packages from Flatbed trucks for customer deliveries, using extreme care to avoid damage to goods.
- Adhered to local regulations regarding vehicle weight limits, avoiding costly fines or penalties for noncompliance.
- Transported hazardous materials and oversized shipments without incident.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Lineman Apprentice
Irby Construction
08.2019 - 11.2020
- Collaborated with cross-functional teams to complete large-scale projects on time and within budget.
- Worked on both dead and energized lines.
- Maintained a strong safety record by diligently adhering to OSHA regulations and company policies, ensuring the well-being of both team members and the public.
- Conducted thorough pre-construction assessments to identify potential challenges before beginning work on-site, preventing delays during project execution stages.
- Inspected power lines and poles for signs of damage or wear, interference, and degradation, and reported findings to supervisor.
Electrician
R And I Electrical Contractors
01.2019 - 05.2019
- Developed strong working relationships with clients through consistent professionalism, reliability, and transparency during projects.
- Followed state and local building regulations based on National Electrical Code.
- Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
- Consulted with management on functionality and lifespan of electrical equipment, advising when continued use may be hazardous.
Airborne Infantry Team leader
U.S. Army
06.2015 - 11.2018
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Coordinated medical support for injured soldiers during field operations, contributing to a higher survival rate.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Provided mentorship to junior team members, fostering growth in their military careers.
Education
Certificate - Linework
Northwest Lineman Center
Denton, TX08.2019
High School Diploma - Letters
Lewisville High School
Lewisville, TX01.2015
Skills
- Microsoft Office
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Outlook
- Customer Service
- First aid Certified
- CPR Certified
- Dump truck
- Driving
- Commercial driving (CDL-A)
- Heavy equipment operation
- Flatbed
- Hard worker who is not afraid of learning new things and gaining additional responsibilities
- Enjoys working in teams and alone, as patient care requires
- Manages difficult or stressful situations easily
- Prior service ( US Army) Maintained individuals and managed peak physical fitness as a team
- Led early morning motivation runs
- Instructed individuals in proper meal planning and preparation
Certification
- First-Aid/CPR
- CDL A
- First Aid Certification
- Northwest Lineman Center
Military Service
U.S. Army, United States, Specialist, 06/01/15, 11/01/18, Honorably Discharged. Team Leader position, mentoring multiple personnel for leadership roles/
positions.
Timeline
Operations Supervisor
Lifetime Fitness Center
12.2022 - Current
Cashier/Forklift Operator
Fulton's Metal and Hardware
08.2022 - 07.2023
CDL Class A Driver
CMC Transportation
12.2021 - 08.2022
Landscape Maintenance Supervisor
Green Thumb Landscaping
08.2021 - 12.2021
Lead Construction Laborer
RPMx Construction
04.2021 - 08.2021
Tow Truck Driver
EJ's Towing
11.2020 - 04.2021
Lineman Apprentice
Irby Construction
08.2019 - 11.2020
Electrician
R And I Electrical Contractors
01.2019 - 05.2019
Airborne Infantry Team leader
U.S. Army
06.2015 - 11.2018
Certificate - Linework
Northwest Lineman Center
High School Diploma - Letters
Lewisville High School
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