Iheanacho (Acho) Ezirim
Austin,TX
Summary
Accomplished Pharmacy Manager with a proven track record in managing daily pharmacy operations while ensuring regulatory compliance. Expertise in strategic planning, team leadership, and quality control has led to enhanced operational efficiency and increased patient satisfaction. Committed to fostering strong relationships with customers and healthcare professionals to drive service excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Walgreens Boots Alliance
Marble Falls, TX
10.2024 - Current
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Administered vaccines to immunize patients against communicable diseases.
- Trained pharmacy interns and newly hired technicians.
- Oversaw work activities, performance and service quality of pharmacy staff.
- Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
- Coordinated with physicians' offices to obtain medical records when needed for prescription processing.
- Secured drugs against theft, loss, or mismanagement by setting and enforcing effective procedures.
- Worked closely with store manager to maintain day-to-day operations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Director of Pharmacy
Victory Medical Center
Austin, TX
07.2024 - 10.2024
- Provided recommendations to clinicians on formulary selection.
- Enhanced techniques for compounding, mixing, packaging, and labeling medications.
- Directed pharmacy staff and medication management workflows to support efficient and cost-effective use of medications.
- Managed staff scheduling, training, performance evaluations, and disciplinary actions.
- Developed and implemented strategies for cost containment, inventory control, patient safety initiatives, and quality assurance programs.
- Developed policies and procedures for the safe handling of controlled substances in accordance with state law requirements.
- Monitored medication purchasing activities to maintain compliance with applicable laws and regulations.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Oversaw the recruitment, hiring, training and evaluation of pharmacy personnel.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Pharmacy Manager
Walgreens Boots Alliance
Hutto, TX
10.2022 - 07.2024
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Trained pharmacy interns and newly hired technicians.
- Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
- Oversaw work activities, performance and service quality of pharmacy staff.
- Conducted quarterly reviews of employees' performance against established goals.
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
- Administered vaccines to immunize patients against communicable diseases.
- Coordinated with physicians' offices to obtain medical records when needed for prescription processing.
- Secured drugs against theft, loss, or mismanagement by setting and enforcing effective procedures.
- Worked closely with store manager to maintain day-to-day operations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Staff Pharmacist
PillPack/Amazon Pharmacy
Austin, TX
09.2021 - 10.2022
- Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
- Performed quality assurance and medication safety checks to minimize errors and adverse drug events.
- Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
- Prepared medications based on physician orders.
- Supervised pharmacy technicians and interns.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
Staff Pharmacist
Walgreen's Pharmacy
Austin, TX
08.2019 - 09.2021
- Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
- Implemented cost-saving measures and medication therapy management programs to improve patient outcomes.
- Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
- Administered immunizations and vaccinations according to established protocols and guidelines.
- Collaborated closely with healthcare professionals to monitor and assess quality and effectiveness of drugs or drug regimens.
- Provided medication counseling to patients on proper use, side effects and potential drug interactions.
- Supervised pharmacy technicians and support staff in daily operations to ensure compliance with regulatory standards.
- Responded to medication-related questions and concerns from patients, caregivers, and other healthcare professionals.
- Provided education and guidance on over-the-counter medications, supplements, and health maintenance.
Owner/Pharmacist
Lakeway Pharmacy
Lakeway, TX
03.2017 - 07.2019
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Researched potential partners in order to expand services offered.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Managed daily operations of business, including hiring and training staff.
- Organized inventory control systems to maintain adequate stock levels for all products carried by the pharmacy.
- Managed drug procurement, storage, and disposal processes to ensure medication integrity and compliance.
- Interpreted prescription orders from physicians or other authorized prescribers to ensure accuracy of medication preparation and delivery.
- Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
- Counseled health care professionals regarding therapeutic options, formulary restrictions, drug interactions and side effects.
- Secured drugs against theft, loss, or mismanagement by setting and enforcing effective procedures.
- Oversaw compounding of special medications to meet unique patient needs, following precise formulas and protocols.
- Engaged in health promotion and disease prevention activities, including public health campaigns and screenings.
- Ensured strict adherence to pharmacy laws, regulations, and standards, including controlled substances management.
Overnight Pharmacist
Walgreen's Drug Store
Beaumont , TX
03.2009 - 03.2015
- Performed daily reconciliation of controlled substances and other medications stocked in the pharmacy.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Compounded, packaged, labeled and dispensed medications.
- Counseled patients on appropriate use of over-the-counter and prescription medications.
- Secured drugs against theft, loss, or mismanagement by setting and enforcing effective procedures.
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
- Responded to medication-related questions and concerns from patients, caregivers, and other healthcare professionals.
- Collaborated with healthcare professionals to promote optimal patient outcomes through pharmacological interventions.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Relief Pharmacist
North Jefferson County Clinic
Beaumont, TX
01.2014 - 12.2014
- Educated patients about side effects associated with their medications and how to minimize them when appropriate.
- Ensured that all orders were filled accurately and promptly according to established policies and procedures.
- Provided medication counseling for patients on the proper use of their medications.
- Performed drug utilization reviews to ensure patient safety and optimal therapeutic outcomes.
- Reviewed physician's orders for appropriateness of dosage form, route of administration, and allergies before dispensing medication.
- Coordinated activities with other health care professionals such as physicians and nurses.
- Maintained a safe, clean work environment by following proper procedures for handling hazardous materials.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Intern Pharmacist
Walgreen's Drug Store
Beaumont, TX
05.2007 - 03.2009
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
- Inspected expiration dates on products to ensure they met safety standards.
- Advised patients regarding proper use of new medications and OTC products.
- Participated in continuing education activities to stay up-to-date on new developments in the field of pharmacy.
- Administered flu immunizations to patients to prevent illness and promote well-being.
- Solicited medical history information from patients to provide best and most effective medical advice.
- Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
- Assisted pharmacists in preparing and distributing medications to patients.
Education
Bachelor of Science - Pharmacy
University of Lagos
Nigeria 06-1999
High School Diploma -
Federal Government College Kano
Nigeria 09-1991
Skills
- Patient education and counseling
- Personnel management
- Drug inventory management
- Medication therapy management
- Immunizations
- Pharmacotherapy monitoring
- Workflow optimization
- Team building
- Clinical collaboration
- Service delivery optimization
- Pharmacy operations management
- Drug utilization review
- Wellness services
Affiliations
- Travelling
Certification
- Licensed Pharmacist
- IV Certification
- Hospital Pharmacy Certification
- Immunization Certification
- Basic Life Support (CPR) Certification
- Medication Therapy Management Certification
- Travel Health Certification
References
References available upon request.
Timeline
Pharmacy Manager
Walgreens Boots Alliance
10.2024 - Current
Director of Pharmacy
Victory Medical Center
07.2024 - 10.2024
Pharmacy Manager
Walgreens Boots Alliance
10.2022 - 07.2024
Staff Pharmacist
PillPack/Amazon Pharmacy
09.2021 - 10.2022
Staff Pharmacist
Walgreen's Pharmacy
08.2019 - 09.2021
Owner/Pharmacist
Lakeway Pharmacy
03.2017 - 07.2019
Relief Pharmacist
North Jefferson County Clinic
01.2014 - 12.2014
Overnight Pharmacist
Walgreen's Drug Store
03.2009 - 03.2015
Intern Pharmacist
Walgreen's Drug Store
05.2007 - 03.2009
- Licensed Pharmacist
- IV Certification
- Hospital Pharmacy Certification
- Immunization Certification
- Basic Life Support (CPR) Certification
- Medication Therapy Management Certification
- Travel Health Certification
Bachelor of Science - Pharmacy
University of Lagos
High School Diploma -
Federal Government College Kano
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