Ihuoma Anyanwu
Customer Service Cashier
Chicago,IL
Overview
7
7
years of professional experience
Work History
Epic Trainer
Epic Health Services
Chicago, IL
04.2021 - Current
- Provide classroom training for clinicals and front desk support
- Trained End users on admission/transfer and discharge of patients using the navigators
- Provided solutions on workflow and implementations
- Developed lesson plans, instructional materials and written practice tests for End users
- Trained End users on how to end task assessments on labs, imaging, vital signs and EKG on the ED narrator
- follow up on tickets, assessment, Diagnosis, and problems using smart phrases to pull the HPI, ROS & PHE
- Trained End users on HIPAA regulations and best practices
Caregiver
United Senior Home Care
Woodridge, IL
06.2020 - Current
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
Customer Service Cashier
Lake City Cleaners
Evanston, IL
08.2018 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about services sold throughout store.
- Maintained customer satisfaction with quick and professional handling of garment returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
Education
BBA - Business Administration
BABCOCK UNIVERSITY
NIGERIA 06.2013
Skills
- Management Consultation
- Orientation and Onboarding
- Component Replacements
- Creative Solution Development
- Software Languages
- Cash Register Operation
- Customer Transactions
- Time Management
- PPE Usage
- Companionship and Emotional Support
Timeline
Epic Trainer
Epic Health Services
04.2021 - Current
Caregiver
United Senior Home Care
06.2020 - Current
Customer Service Cashier
Lake City Cleaners
08.2018 - Current
BBA - Business Administration
BABCOCK UNIVERSITY