Overview
Work History
Education
Skills
Timeline
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Ihuoma Anyanwu

Customer Service Cashier
Chicago,IL

Overview

7
7
years of professional experience

Work History

Epic Trainer

Epic Health Services
Chicago, IL
04.2021 - Current


  • Provide classroom training for clinicals and front desk support
  • Trained End users on admission/transfer and discharge of patients using the navigators
  • Provided solutions on workflow and implementations
  • Developed lesson plans, instructional materials and written practice tests for End users
  • Trained End users on how to end task assessments on labs, imaging, vital signs and EKG on the ED narrator
  • follow up on tickets, assessment, Diagnosis, and problems using smart phrases to pull the HPI, ROS & PHE
  • Trained End users on HIPAA regulations and best practices

Caregiver

United Senior Home Care
Woodridge, IL
06.2020 - Current
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted patients with self-administered medications.

Customer Service Cashier

Lake City Cleaners
Evanston, IL
08.2018 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about services sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of garment returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.

Education

BBA - Business Administration

BABCOCK UNIVERSITY
NIGERIA
06.2013

Skills

  • Management Consultation
  • Orientation and Onboarding
  • Component Replacements
  • Creative Solution Development
  • Software Languages
  • Cash Register Operation
  • Customer Transactions
  • Time Management
  • PPE Usage
  • Companionship and Emotional Support

Timeline

Epic Trainer

Epic Health Services
04.2021 - Current

Caregiver

United Senior Home Care
06.2020 - Current

Customer Service Cashier

Lake City Cleaners
08.2018 - Current

BBA - Business Administration

BABCOCK UNIVERSITY

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Ihuoma AnyanwuCustomer Service Cashier