Ihuoma Anyanwu
Customer Service Cashier
Chicago,IL
Overview
7
7
years of professional experience
Work History
Epic Trainer
Epic Health Services
Chicago, IL
04.2021 - Current
- Provide classroom training for clinicals and front desk support
- Trained End users on admission/transfer and discharge of patients using the navigators
- Provided solutions on workflow and implementations
- Developed lesson plans, instructional materials and written practice tests for End users
- Trained End users on how to end task assessments on labs, imaging, vital signs and EKG on the ED narrator
- follow up on tickets, assessment, Diagnosis, and problems using smart phrases to pull the HPI, ROS & PHE
- Trained End users on HIPAA regulations and best practices
Caregiver
United Senior Home Care
Woodridge, IL
06.2020 - Current
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
Customer Service Cashier
Lake City Cleaners
Evanston, IL
08.2018 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about services sold throughout store.
- Maintained customer satisfaction with quick and professional handling of garment returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
Education
BBA - Business Administration
BABCOCK UNIVERSITY
NIGERIA 06.2013
Skills
- Management Consultation
- Orientation and Onboarding
- Component Replacements
- Creative Solution Development
- Software Languages
- Cash Register Operation
- Customer Transactions
- Time Management
- PPE Usage
- Companionship and Emotional Support
Timeline
Epic Trainer
Epic Health Services
04.2021 - Current
Caregiver
United Senior Home Care
06.2020 - Current
Customer Service Cashier
Lake City Cleaners
08.2018 - Current
BBA - Business Administration
BABCOCK UNIVERSITY
Similar Profiles
Donnell FrancisDonnell Francis
Healthcare Integration at Epic Health ServicesHealthcare Integration at Epic Health Services
AFIFA BENJAMINAFIFA BENJAMIN
Home Health Aide at Epic Health ServicesHome Health Aide at Epic Health Services
Benjamin NwachukwuBenjamin Nwachukwu
Residential Counselor at Epic Health ServicesResidential Counselor at Epic Health Services