Iiliyah Sarkis
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Care Partner
WellStar Kennestone Hospital
07.2023 - Current
- Maintains confidentiality adhering to HIPAA regulations and recommended privacy procedures
- Participates in hourly patient rounding
- Resolves patient concerns or escalates to the charge nurse if unable to resolve patient concerns
- Present self in positive and professional manner and show sensitivity to concerns and needs of others
- Provides patient care under the direction of the RN
- Phlebotomy, EKG, removal of foley catheters and removal of IVs)
- Assist RN and other members of health care team with care delivery as assigned
- Assist in direct patient admission
- Monitors data entry for key patient safety information
- Performs audits as requested
- Supports initiatives of the Health care team
- Participates in unit performance improvement initiatives
- Supports professional nursing practice through shared leadership, evidenced-based practice and ethical accountability
- Communicates completion of assignment/duties to RN or Charge Nurse
- Documents completion of patient care in EMR (Electronic Medical Record)
- Uses positive and respectful communication with all members of healthcare team, patients and families
PHLEBOTOMIST
AMERICAN RED CROSS OF WISCONSIN
01.2021 - 01.2023
- Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture
- Examined the fitness and eligibility for 30+ donors per day through screening, interviewing, and collecting medical history
- Apply excellent communication skills for patients to be comfortable, and reassured them by answering any questions
- Prior to draw identify the patient accurately by using reliable sources to ensure correct blood draw
- Using sterile techniques and advanced equipment when necessary
- Able to determine the appropriate method of venipuncture based on patients age, weight, and overall health
- Adhering to anticontamination protocols.
Customer service representative
Health Grades
03.2020 - 12.2020
- Resolve customer's complaints
- Greet customers warmly and ascertain problem or reason for calling
- Find physician referrals for clients
- Help in the process of scheduling patient appointments by transferring them to doctors office and giving information to scheduler.
Caregiver
Comfort Care 4 U
11.2018 - 02.2020
- Assisting with personal care, which includes toileting, bathing, grooming, dressing, and eating
- Following a prescribed healthcare plan, which includes assisting with exercise and administering medication
- Ensuring the client's home is organized according to their needs and that safety measures are in place
- Provided emotional support and encouragement to perform necessary support tasks
- Providing mobility helping client in and out of bed, a chair, or a wheelchair
- Transporting or escorting the client to appointments
- Monitoring and reporting changes in health, behavior, and needs
- I work with individuals that have autism and down syndrome.
Dietary Aide
Wyomissing Health and Rehabilitation Center
10.2016 - 01.2018
- Provided nutrition support for people in assisted-living facilities
- My duties were involving in food preparation
- Prepare meals/snacks as assigned by supervisor according to planned menus established schedules resident requests and sanitary directives
- Serve meals in resident rooms dining rooms and other designated areas
- Load and distribute food trays and carts to residents' rooms and/or dining room areas; collects and returns food carts to dishwashing area
- Assists in receiving and storing food and supplies; stores items properly labeled and dated according to guidelines
- Cleaned dining rooms after residents were done and brought down all the dirty dishes to be cleaned
- Maintaining kitchen inventories.
Retail Sales Associate
VF OUTLET
08.2015 - 01.2016
- Greeting, engaging, and thanking customers during check out process to increase customer satisfaction
- Maintain knowledge of store layout to answer customer questions
- Operate front-end scanning equipment and register, performing all related check out procedures in an efficient manner
- Ensuring proper bagging of customers merchandise efficiently and placing merchandise in customer's cart
- Responsible for all funds including cash, checks, debit/credit slips and coupons
- Maintaining proper security measures and cash drawer accounting procedures, avoiding excessive overages and/or shortages
- Maintains knowledge of weekly ads, advertised and in-store specials, and special promotions to answer customer questions, generate sales by suggestive selling and to assure accuracy in ringing up merchandise
- Utilizes “down time” to improve cleanliness and organization of front end and aisles
- Ensure the function of department and store by cooperating with co-workers and superiors.
Education
No Degree - Phlebotomy
Georgia School of Phlebotomy
Sand Springs,GA02.2024
High School Diploma -
Wyomissing Area School District
Wyomissing, PA06.2017
Skills
- MS Word
- Excel
- Access
- Epic
- Power point
- Outlook
- Multitasking
- Team player
- Dealing with overwhelming tasks
- Delivering tasks efficiently on time without delay
- Fast learner
Certification
- Madison Area Technical College: (CNA certified), 05/01/22, 08/01/22
- Georgia school of phlebotomy certification, 02/01/24
Timeline
Care Partner
WellStar Kennestone Hospital
07.2023 - Current
PHLEBOTOMIST
AMERICAN RED CROSS OF WISCONSIN
01.2021 - 01.2023
Customer service representative
Health Grades
03.2020 - 12.2020
Caregiver
Comfort Care 4 U
11.2018 - 02.2020
Dietary Aide
Wyomissing Health and Rehabilitation Center
10.2016 - 01.2018
Retail Sales Associate
VF OUTLET
08.2015 - 01.2016
No Degree - Phlebotomy
Georgia School of Phlebotomy
High School Diploma -
Wyomissing Area School District
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