Iin Indaryati
Orange Park
Summary
Dynamic team leader with U.S. Navy Morale and Welfare, excelling in customer focus and cash handling. Fostered a welcoming atmosphere, enhancing customer retention through effective complaint resolution. Trained and supervised team members, promoting collaboration and attention to detail, while streamlining operations to ensure service efficiency.
Overview
14
14
years of professional experience
Work History
Team Lead
U.S. Navy Morale and Welfare (Cafe Lah)
08.2016 - 08.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
In-Home Nanny
Mrs. Linda Scott
08.2009 - 01.2014
- Managed household tasks, including meal preparation, laundry, and light cleaning to support family needs.
- Supervised daily activities, ensuring safety and well-being of children in dynamic environments.
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Enhanced children's daily routines by establishing and maintaining consistent schedule for meals, homework, and bedtime.
Education
Post Graduate Diploma in Business Management - Business Management
Adventis College
Singapore, Singapore (Australia Based)03-2022
GED -
Orange Park High School
Orange Park, FL06-2016
High School Diploma -
SMU 1 Banjarsari
West Java, Indonesia07-1999
Skills
- Attention to detail
- Customer focus
- Teamwork and collaboration
- Team supervision
- Cash handling
English/Bahasa/Malay
English
Native or Bilingual
Indonesian
Native or Bilingual
Malay
Native or Bilingual
Timeline
Team Lead
U.S. Navy Morale and Welfare (Cafe Lah)
08.2016 - 08.2023
In-Home Nanny
Mrs. Linda Scott
08.2009 - 01.2014
Post Graduate Diploma in Business Management - Business Management
Adventis College
GED -
Orange Park High School
High School Diploma -
SMU 1 Banjarsari