At Swift Provider, I excelled as an Insurance Adjuster, enhancing claim processing efficiency and client satisfaction through collaborative efforts and expert policy interpretation. My adeptness in damage assessment and negotiation significantly expedited claim resolutions, showcasing my technical knowledge and cost optimization skills.
- Led a team of property insurance professionals to achieve a
remarkable 99% accuracy in file reviews, fostering a culture of
quality and excellence through effective coaching and
development.
- Provided strategic direction to ensure the efficient execution
of risk assessments, and policy management for a diverse
portfolio of properties.
- Implemented best practices, fostered a collaborative work
environment, and conducted regular training sessions to
enhance the team's expertise in property insurance.
- Leveraged in-depth knowledge as the designated CoreLogic
Subject Matter Expert, resolving upper management inquiries,
guiding the team for efficient claim handling, and directly
contributing to reduced claim settlement turnaround times.
- Conducted thorough claim reviews to ensure accuracy and
adherence to company policies and regulations.
- Managed all aspects of claims, including denial, mitigation,
settlement, and communication, ensuring smooth and timely
resolution for clients.
Texas
Alabama
Mississippi
Oklahoma
Louisiana
Michigan
Florida
Georgia
North Carolina
South Carolina
2024 TWIA Residential field Adjuster
Certification
2024 TWIA/TFPA Residential Desk
Adjuster Certification
State Farm Policy & State Farm
Estimating Certification
Tower Hill
Xactimate level 1,2 & 3
Available upon request