Summary
Overview
Work History
Education
Skills
LEADERSHIP & MANAGEMENT
QUALITY ASSURANCE & COMPLIANCE
Certification
REFERENCES
Timeline
Generic

Ike Onuoha

McKinney,TX

Summary

At Swift Provider, I excelled as an Insurance Adjuster, enhancing claim processing efficiency and client satisfaction through collaborative efforts and expert policy interpretation. My adeptness in damage assessment and negotiation significantly expedited claim resolutions, showcasing my technical knowledge and cost optimization skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Insurance Adjuster

Swift Provider
09.2020 - 07.2024
  • Collaborated with other departments within the organization to enhance overall efficiency in processing claims and improving client satisfaction levels.
  • Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
  • Expedited claim resolution by coordinating with repair professionals to obtain accurate estimates for damages and repairs needed.
  • Conducted thorough property investigations to identify and classify damages for customer claims.

Education

Bachelor of Arts -

The University of Texas At Dallas
Richardson, TX

Skills

  • Policy Interpretation
  • Technical knowledge
  • Damage Assessment
  • Claims Investigation
  • Negotiation & Cost Optimization

LEADERSHIP & MANAGEMENT

- Led a team of property insurance professionals to achieve a
remarkable 99% accuracy in file reviews, fostering a culture of
quality and excellence through effective coaching and
development.
- Provided strategic direction to ensure the efficient execution
of risk assessments, and policy management for a diverse
portfolio of properties.
- Implemented best practices, fostered a collaborative work
environment, and conducted regular training sessions to
enhance the team's expertise in property insurance.

QUALITY ASSURANCE & COMPLIANCE

- Leveraged in-depth knowledge as the designated CoreLogic
Subject Matter Expert, resolving upper management inquiries,
guiding the team for efficient claim handling, and directly
contributing to reduced claim settlement turnaround times.
- Conducted thorough claim reviews to ensure accuracy and
adherence to company policies and regulations.
- Managed all aspects of claims, including denial, mitigation,
settlement, and communication, ensuring smooth and timely
resolution for clients.

Certification

Texas

Alabama

Mississippi

Oklahoma

Louisiana

Michigan

Florida

Georgia

North Carolina

South Carolina



2024 TWIA Residential field Adjuster
Certification
2024 TWIA/TFPA Residential Desk
Adjuster Certification
State Farm Policy & State Farm
Estimating Certification
Tower Hill
Xactimate level 1,2 & 3


REFERENCES

Available upon request

Timeline

Insurance Adjuster

Swift Provider
09.2020 - 07.2024

Bachelor of Arts -

The University of Texas At Dallas
Ike Onuoha