Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
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Ikea Kincaid

Suitland,MD

Summary

  • Capable manager knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Logistics Manager

US Military Army
Arlington, VA
09.2023 - Current
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Obtained information about customer needs and preferences by conferring with sales or purchasing personnel.
  • Performed periodic reviews of inventory levels in order to determine reorder points.
  • Maintained accurate records and provided traceability of documentation by applying required inventory management accounting and control systems.
  • Provided coaching and mentoring support for employees seeking assistance in meeting personal or professional objectives.

Culinary Specialist

US Army
Fayetteville, NC
10.2018 - 09.2023
  • Trained and supervised line cooks to develop new skills and improve team performance.
  • Supported and coached new employees on policies and safety measures and offered assistance with tasks.
  • Supported learners by providing additional guidance where necessary.
  • Specialized in negotiation and resolution of environmental conflicts involving natural resource allocation and regional development planning.
  • Negotiated contracts with clients for desired training outcomes, fees or expenses.

Drill Sergeant

US Army
Fort Leonard Wood, MO
04.2016 - 10.2018
  • Directed safety protocols during all drills, physical fitness sessions, and other activities.
  • Provided feedback on performance evaluations for each recruit upon completion of the course.
  • Mentored enlisted personnel on professional development goals.
  • Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
  • Created and offered additional materials to enhance training.
  • Designed training performance evaluations and provided training follow-up to incorporate feedback into future modules.

Education

Some College (No Degree) - Hospitality Administration And Management

Central Texas College
Killeen, TX

Skills

  • Supply Chain Management
  • Purchasing Management
  • Work Delegation
  • Shipping and Receiving Operations
  • Team Management
  • Mentoring and Training
  • Timely Complaint Resolution
  • Client Relationship Management
  • Hospitality and Service Knowledge
  • Customer Rapport
  • MS Office

Affiliations

  • Avid stylist with an fashion eye.
  • Content Creator
  • Volunteer

Certification

  • Contracting Certification
  • Serve safe certification

References

References available upon request.

Timeline

Logistics Manager

US Military Army
09.2023 - Current

Culinary Specialist

US Army
10.2018 - 09.2023

Drill Sergeant

US Army
04.2016 - 10.2018

Some College (No Degree) - Hospitality Administration And Management

Central Texas College
  • Contracting Certification
  • Serve safe certification
Ikea Kincaid