Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Talented Hostess dedicated to maintaining strong customer loyalty with top-notch service. Organizes and stocks workstations to stay ready for any demand. Trained in food safety, allergy protocols and special dietary limitations.
Work History
Hostess
Applebee's Grill + Bar
Fayetteville, United States
04.2022 - 08.2022
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Answered customer questions about hours, seating and menu information.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Monitored seating area and checked restrooms regularly to keep spotless.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests./
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Informed servers of newly seated parties for speedy service.
Used cash registers and credit card machines to cash out customers.