Summary
Work History
Education
Skills
Timeline
Volunteer
Ikea McKnight

Ikea McKnight

student
Fayetteville,NC

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Talented Hostess dedicated to maintaining strong customer loyalty with top-notch service. Organizes and stocks workstations to stay ready for any demand. Trained in food safety, allergy protocols and special dietary limitations.

Work History

Hostess

Applebee's Grill + Bar
Fayetteville, United States
04.2022 - 08.2022
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests./
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Informed servers of newly seated parties for speedy service.
  • Used cash registers and credit card machines to cash out customers.

Education

Associate of Applied Science - Business

Colorado Academy of Veterinary Technology
Colorado Springs, CO
11.2023

High School Diploma -

Ashbrook High School
Gastonia, NC
06.2014

Skills

as

  • Active Listening and Communication
  • Table Bussing
  • Special Dietary Requirements
  • Table Assignment Management
  • Menu Memorization
  • Dining Reservations
  • Wait List Management
  • Warm and Welcoming
  • To-Go Order Preparation
  • Team Player
  • Table Setting Arrangements

Timeline

Hostess

Applebee's Grill + Bar
04.2022 - 08.2022

Associate of Applied Science - Business

Colorado Academy of Veterinary Technology

High School Diploma -

Ashbrook High School
Ikea McKnightstudent