Ikillie Thompson
TULSA
Summary
Dedicated Mental Health Technician with over four years of experience in behavioral management and patient engagement. Proven ability to foster trust and rapport with patients while implementing effective stress reduction techniques and crisis intervention strategies.
Overview
21
21
years of professional experience
Work History
Mental Health Technician
Brookhaven Health Care Facility
Tulsa, OK
09.2019 - 04.2026
- Monitored patient behaviors and emotional well-being to ensure safety and compliance with treatment plans.
- Assisted in developing individualized care plans tailored to each patient's needs and progress.
- Provided direct support to patients during therapeutic activities, enhancing engagement and participation.
- Collaborated with multidisciplinary teams to communicate patient observations and contribute to care strategies.
- Trained new staff on facility protocols, emphasizing patient care standards and safety procedures.
- Conducted regular assessments of patient conditions, documenting changes and reporting to healthcare professionals.
- Implemented process improvements for daily operations, increasing efficiency in patient management practices.
- Led crisis intervention efforts, effectively de-escalating situations while maintaining a safe environment for all patients.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
CNA
Emeritus Senior Living
Houston, TX
05.2005 - 02.2007
- Provided compassionate care and assistance to residents with daily living activities.
- Monitored vital signs and documented changes in health status for nursing staff.
- Assisted in mobility and rehabilitation efforts, enhancing patient comfort and independence.
- Collaborated with interdisciplinary teams to develop personalized care plans for residents.
- Trained new staff on best practices for resident care and safety protocols.
- Implemented infection control measures, ensuring a safe environment for residents and staff.
- Advocated for resident needs, fostering positive relationships with families and caregivers.
- Streamlined documentation processes, improving accuracy of patient records and communication among staff.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
High School Diploma - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL11-2027
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
- Suicide prevention
- Patient safety management
- Crisis intervention
- Behavioral management
- Family engagement
- Self-care promotion
- Mental health first aid
- Depression support
- Cognitive behavioral therapy principles
Timeline
Mental Health Technician
Brookhaven Health Care Facility
09.2019 - 04.2026
CNA
Emeritus Senior Living
05.2005 - 02.2007
High School Diploma - Medical Billing And Coding
Ultimate Medical Academy