Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Ikram Abdulfattah

Ikram Abdulfattah

Richmond,USA

Summary

Sales management professional with a proven track record of driving productivity and achieving sales targets. Expertise in strategic planning, customer relationship management, and team leadership. Strong communication, negotiation, and problem-solving skills contribute to business growth and effective marketing strategies. Recognized for building relationships and fostering collaboration to maximize sales success.

Overview

4
4
years of professional experience

Work History

Rental Sales & Marketing Manager

Rolla Rally Rental Car
Sugar Land, USA
04.2024 - Current
  • Designed and launched targeted marketing campaigns to increase customer acquisition.
  • Handled all customer interactions, resolving issues swiftly and efficiently.
  • Created rental contracts, promotional material, and maintained accurate documentation.
  • Applied strategic pricing models based on market trend analysis.
  • Improved customer retention through strong relationship-building practices.
  • Analyzed competitor activities in the market and identified opportunities for growth.

Marketing & Social Media Specialist

Ignite School
Dubai, UAE
04.2021 - 03.2024
  • Led digital strategy and increased followers by 85% across all platforms.
  • Identified target audiences and developed customer personas for campaigns.
  • Created, edited, and managed content for various social media platforms including Facebook, Twitter, Instagram, LinkedIn, YouTube.
  • Developed branded graphics, logos, and coordinated marketing initiatives.
  • Conducted market analysis and competitor research to stay ahead of trends.
  • Managed social channels, responded to inquiries, and oversaw content planning.
  • Boosted campaign effectiveness and brand awareness through visual storytelling.

Service Advisor

Process Success Team
Dubai, UAE
01.2021 - 04.2021
  • Delivered high-level customer service and upsold services to increase revenue.
  • Implemented service department improvements and maintained high satisfaction levels.
  • Maintained records of customer interactions and transactions.

Education

Bachelor of Business & Quality Management -

Hamdan Bin Mohammed Smart University
Dubai, UAE
12.2023

Skills

  • Strategic marketing and sales techniques
  • Team leadership
  • CRM management
  • Social media management and growth
  • Data analytics and business insights
  • Creative branding and storytelling
  • Customer relationship management
  • Team leadership and conflict resolution
  • Content creation
  • Campaign planning and lead conversion

Accomplishments

  • Boosted sales by 93 percent via targeted campaigns and social media strategies.
  • Built a strong client community through personalized engagement.
  • Played a key role in successful design-to-delivery marketing collaboration.

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Timeline

Rental Sales & Marketing Manager

Rolla Rally Rental Car
04.2024 - Current

Marketing & Social Media Specialist

Ignite School
04.2021 - 03.2024

Service Advisor

Process Success Team
01.2021 - 04.2021

Bachelor of Business & Quality Management -

Hamdan Bin Mohammed Smart University

Similar Profiles

CREATE PROFILE