Summary
Overview
Work History
Education
Skills
Languages
Custom
Timeline
Generic

Ikuko Watanabe

Honolulu

Summary

Dynamic professional with extensive customer service experience at Whole Foods Market Inc. Recognized multiple times as an Elite Shopper. Demonstrated success in enhancing team collaboration and streamlining processes to improve efficiency. Expertise in employee training and lesson planning, fostering a positive learning environment and exceeding customer expectations.

Overview

20
20
years of professional experience

Work History

Grocery Shopper

Whole Foods Market Inc
Honolulu
11.2021 - Current
  • Delivered quick, accurate service to meet customer needs under tight deadlines.
  • Navigated store layout to efficiently locate items for customers.
  • Collaborated with team members to streamline shopping processes and minimize wait times.
  • Trained new team members on efficient and safe work practices.

Warehouse

South Pacific Distributors
Honolulu
10.2019 - 02.2021
  • Preparing products for distribution, managing inventory, etc.

Office clerk

And You Creations
Honolulu
02.2019 - 08.2019
  • Handling reservations, making confirmation calls, answering customer’s questions, opening/closing operations of office, sales, making report of sales, etc.

Sales associate

Malie Kai Chocolates
09.2018 - 01.2019
  • Company Overview: [Chocolate shop in Royal Hawaiian Shopping Center]
  • Customer service, cashier, shop opening/closing, stock management, cleaning

Transcriber / Proofreader

Pasona Inc.
10.2017 - 10.2017
  • Company Overview: [Temp staffing company]
  • Create Word/Excel documents based on the provided original PDF data containing confidential engineering information from the major automotive manufacturing company. (English⇔Japanese)
  • Proofread technical documents.

Translator / Interpreter

Toyota Boshoku Co.
09.2016 - 09.2017
  • Company Overview: [Group company of Toyota Motor Manufacturing Co.]
  • Translate safety related documents for Global Meetings, safety reports for global distribution [English⇔Japanese].
  • Assist arranging and conducting of Global Meetings.
  • Email, call, and attend tele-conference with affiliated overseas companies.
  • Prepare work procedure manuals.

Waitress

Restaurant Togo
09.2016 - 05.2017
  • Welcome guest and attend to tables, serve food.
  • Clean the hall.

Translator / Interpreter

Toyota Motor Manufacturing Co.
04.2014 - 03.2016
  • Translate production engineering related documents [English⇔Japanese].
  • Interpret at conferences with overseas group companies, greet and provide support for the guests from overseas.

English Instructor

ECC Foreign Language Institute
07.2014 - 03.2015
  • Teach students（high school students and above）English grammar and conversation.
  • Prepare students for TOEIC exam.

Manager / Teacher of the franchise English school

ECC Junior
04.2005 - 03.2013
  • Teach children [From age 3 to junior high student].
  • Schedule/Manage classes of approx. 80 students.
  • Manage sales and send reports to company.
  • Communicate with parents.

Education

High School -

Toyota Kita High School
03.2005

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Employee training
  • Product knowledge
  • Student assessment
  • Lesson planning
  • Communication skills

Languages

English
Professional
Japanese
Native/ Bilingual

Custom

2013/04~ 2014/02, stayed in Adelaide, Australia with Working Holiday visa

Timeline

Grocery Shopper

Whole Foods Market Inc
11.2021 - Current

Warehouse

South Pacific Distributors
10.2019 - 02.2021

Office clerk

And You Creations
02.2019 - 08.2019

Sales associate

Malie Kai Chocolates
09.2018 - 01.2019

Transcriber / Proofreader

Pasona Inc.
10.2017 - 10.2017

Translator / Interpreter

Toyota Boshoku Co.
09.2016 - 09.2017

Waitress

Restaurant Togo
09.2016 - 05.2017

English Instructor

ECC Foreign Language Institute
07.2014 - 03.2015

Translator / Interpreter

Toyota Motor Manufacturing Co.
04.2014 - 03.2016

Manager / Teacher of the franchise English school

ECC Junior
04.2005 - 03.2013

High School -

Toyota Kita High School

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