Ilana Kagan
Teaneck,NJ
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with purchasing, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
11
11
years of professional experience
Work History
Lead Purchasing Agent
Allfasteners USA
Carlstadt, NJ
11.2021 - 03.2024
- Identified potential vendors for various products, evaluated bids, and selected suppliers based on price, service, availability, reliability, production, and technical support capability.
- Managed inventory levels by analyzing stock requirements against current inventories.
- Coordinated importation of items via ocean and air.
- Analyzed data to optimize inventory turns and maintain sufficient inventory, meeting customer demands
- Worked with accounting department to make sure there were no invoice discrepancies
- Ran weekly KPI’s to review purchasing, receiving, and percentage of items in stock
- Created work orders for packaging team and sourced all required material
Team Leader
B&H Photo & Electronics Corp.
New York, NY
08.2020 - 11.2021
- Delegated daily tasks to team members to optimize group productivity
- Assessed, motivated and empowered team members to work on building customer satisfaction and loyalty
- Fostered positive employee relationships through communication, training and development coaching
- Integrated process improvements to increase overall workflow by 20%
- Optimized team workflows and resources to handle dynamic demands
- Mentored and coached newly hired employees
Workflow Manager
B&H Photo & Electronics Corp.
New York, NY
01.2019 - 01.2020
- Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
- Delegated work to associates, setting priorities and goals
- Treated associates with fairness and respect, providing recognition of accomplishments
- Coordinated work of 60 employees by offering clear direction and motivational leadership.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service
Account Manager
B&H Photo & Electronics Corp.
New York, NY
07.2015 - 01.2019
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Communicated with clients via email and phone
- Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
- Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.
- Help setup payment options and processes Purchase Orders/bid requests from customer
Compliance Specialist
Vcorp Services
Monsey, NY
05.2013 - 07.2015
- Filed annual reports, dissolutions, reinstatements, and change of agents with different secretaries of state
- Trained new hires to perform similar compliance tasks
- Sent invoices and processed payment
- Created and maintained excel sheet with state filing requirements
Education
Bachelor of Science Degree - Business Administration/ Management
Ramapo College of New Jersey, Anisfield School of Business - AACSB Accredited
01.2014
Ecornell Leadership Certificate -
Skills
- Demand forecasting
- Supply Chain Logistics
- Purchasing Processes
- Microsoft Office
- Salesforce, Jaggaer, Ariba, Hubspot
- Inventory Management
- Materials Planning
- Vendor Relationship Management
- Call Center Operations
- Team Supervision
- Experience in leadership
- Quantitative skills
Timeline
Lead Purchasing Agent
Allfasteners USA
11.2021 - 03.2024
Team Leader
B&H Photo & Electronics Corp.
08.2020 - 11.2021
Workflow Manager
B&H Photo & Electronics Corp.
01.2019 - 01.2020
Account Manager
B&H Photo & Electronics Corp.
07.2015 - 01.2019
Compliance Specialist
Vcorp Services
05.2013 - 07.2015
Bachelor of Science Degree - Business Administration/ Management
Ramapo College of New Jersey, Anisfield School of Business - AACSB Accredited
Ecornell Leadership Certificate -
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