Ilana Nissim
Gainesville,FL
Summary
Compassionate professional with experience in restaurant and customer service roles, seeking Home Health Aide position. Skilled in assisting individuals, addressing needs, and fostering positive experiences through attentive service. Committed to enhancing clients' independence and well-being with strong interpersonal skills and reliability.
Overview
12
12
years of professional experience
Work History
Front and Back of House
Wingstop Restaurant
Gainesville, FL
11.2025 - Current
- Monitored cooking times and temperatures for food quality assurance.
- Collaborated with team members to ensure timely service during peak hours.
- Managed cash register transactions accurately and handled customer payments.
- Provided quality customer service with a friendly attitude.
DISPENSARY ASSOCIATE I
Trulieve
Gainesville, Florida
04.2024 - 10.2025
- Provide exceptional customer service to customers, guests, and coworkers.
- Work with leadership and management to find solutions to customer issues.
- Prepare and process patient orders in a timely and efficient manner.
- Providing TruExperience through elevated patient service standards, behaviors and product knowledge.
- Assist customers with any product or device issues.
- Facilitating customer purchases per State Regulations.
CAKE DECORATOR/BAKERY ASSOCIATE I
Walmart
Gainesville, Florida
01.2021 - 12.2022
- Prepared and decorated custom cake orders placed in person and online.
- Followed food safety procedures and maintained quality freshness.
- Stocked bakery floor and cake case as needed while keeping track of inventory.
- Worked as a team and also individually to complete daily tasks.
CUSTOMER SERVICE ASSOCIATE I
Winn-Dixie
Williston, Florida
08.2016 - 12.2018
- Cashiering and checking out customers' grocery items.
- Worked self checkout, assisting customers as needed.
- Efficiently ran the customer service desk processing returns, lottery, sale-ad discrepancies, western union money wiring.
- Worked in the cash office supervising the front end, managing co worker break times, counting and distributing tills, balancing safe, money deposits.
TAKE-OUT/SERVER I
Kyoto Sushi & Grill
Orlando, Florida
09.2014 - 08.2016
- Multitasked in a high volume take out section placing and packaging all take out call ahead and in store orders.
- Food prep of all soups, salads and sauces while ensuring fresh and well stocked work stations.
- Worked with a team of Vietnamese chefs, communicated effectively when needed.
- Maintaining cleanliness and sanitation of the restaurant.
- Occasional serving.
Education
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FL06-2016
Associate's Degree -
Valencia College
Orlando, Florida04-2013
Skills
- Point of sale
- Inventory
- Guest Services
- Supervising
- Leadership
- Multitasking
- Adaptability
- Communication skills
Timeline
Front and Back of House
Wingstop Restaurant
11.2025 - Current
DISPENSARY ASSOCIATE I
Trulieve
04.2024 - 10.2025
CAKE DECORATOR/BAKERY ASSOCIATE I
Walmart
01.2021 - 12.2022
CUSTOMER SERVICE ASSOCIATE I
Winn-Dixie
08.2016 - 12.2018
TAKE-OUT/SERVER I
Kyoto Sushi & Grill
09.2014 - 08.2016
Bachelor of Science - Health Sciences
University of Central Florida
Associate's Degree -
Valencia College