Summary
Overview
Work History
Education
Skills
Additional - Awards
Languages
Timeline
Generic

Ilaria Cangialosi

Wood-Ridge,NJ

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

10
10
years of professional experience

Work History

Barista

Caffe Roma
12.2020 - Current
  • As a Barista, I warmly welcome customers into the establishment
  • I create and serve hot/cold beverages that are often tailored to the customer's preferences
  • In addition, I am responsible for taking customer orders and payments, as well as cleaning and sanitizing the work areas, seating areas and equipment/tools
  • Process sale transactions
  • Serve and make drinks for patrons
  • Responsible for cleaning and sanitizing the work area, equipment, and tools.

Accountable Health Communities Program Outreach Intern

Hackensack University Medical Center
02.2020 - 05.2020
  • As an intern at the Accountable Health Community Program, I conducted interviews to gather information on clients' social issues and needs to provide ongoing support; such as, organizing outreach programs for community members who may experience homelessness or need assistance
  • Connected patients to resources available in their community through their Medicare/Medicaid benefits
  • Followed up with patients regarding their physical/mental health, financial needs, food supply, housing and transportation needs.

Turning Point Program Peer Mentor

Bergen Community College
09.2019 - 05.2020
  • As a peer mentor of the Turning Point Program, I engaged with students who had intellectual disabilities
  • I supported students through their homework assignments, extra-curricular activities, and navigated them around campus
  • Reinforced healthy transition between high school to college
  • Constructed effective study strategies and life skills to implement within the classroom as well as outside the classroom
  • Documented sessions by ensuring when students signed in and signed out
  • Followed up with program supervisors on students' progress
  • Attended monthly meetings with fellow mentors and supervisors.

Cashier

ShopRite
09.2016 - 09.2019
  • As a cashier, I succeeded in processing cash, debit, and check transactions by using a cash register
  • In addition, I succeeded in balancing the cash register, making change, recording purchases, and scanning items for sale
  • Processed sale transactions
  • Trained and mentored new employees on customer service policies and register work
  • Assisted in customer inquiries regarding products or services
  • Worked in a fast-paced work environment
  • Responsible for organizing shelves and returns.

Receptionist

Cira Creation Salon
09.2014 - 09.2016
  • As a receptionist, my responsibilities included greeting customers, answering questions, scheduling appointments, and processing transactions; thus, assisting the salon in running more efficiently by performing administrative tasks and ensuring the salon is well-stocked
  • Ability to work well with others
  • Organizational skills and adequate time management
  • Ability to work well under pressure
  • Managing phone calls
  • Filing and updating client records.

Education

Bachelors Degree in Visual Arts (Concentration in Art Education) -

Montclair State University
Montclair, NJ
05.2026

Associates Degree in Social Science - undefined

Bergen Community College
Paramus, NJ
05.2020

Skills

  • Espresso machine operation
  • Food Preparation
  • Coffee expertise
  • Food Running
  • Customer Service
  • Microsoft Office Sufficient
  • Artistic Ability
  • Creative Writing
  • Video Editing
  • Time Management
  • Conflict Resolution
  • Bilingual

Additional - Awards

  • 2018- Dr. Richard Ciccone. Scholarship.
  • 2017- Bergen Community College Foundation.
  • 2017-2019- BCC Dean’s List.
  • 2017-2019- 4.0 GPA.
  • 2022- Present- MSU Dean’s List.
  • 2022- Present- 3.9 GPA.
  • 2024- Outstanding Writing Award in the Visual Arts Program.

Languages

English
Native or Bilingual
Italian
Full Professional

Timeline

Barista

Caffe Roma
12.2020 - Current

Accountable Health Communities Program Outreach Intern

Hackensack University Medical Center
02.2020 - 05.2020

Turning Point Program Peer Mentor

Bergen Community College
09.2019 - 05.2020

Cashier

ShopRite
09.2016 - 09.2019

Receptionist

Cira Creation Salon
09.2014 - 09.2016

Bachelors Degree in Visual Arts (Concentration in Art Education) -

Montclair State University

Associates Degree in Social Science - undefined

Bergen Community College

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Ilaria Cangialosi