Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ilce R. Torres

Fresno,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Bilingual Sales Representative

Alphabroder
02.2016 - 10.2018
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Educated customers on company systems, form completion and access to services.
  • Answered average of 15 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.

Crew Member

Dominos Pizza Inc.
01.2015 - 02.2016
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.

Elementary School Tutor

Education And Leadership Foundation
08.2012 - 12.2015
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Provided homework assistance using specific curriculum and materials.

Education

Radiology Technician

Fresno City College
2025

High School Diploma -

Mclane High School
06.2010

Skills

  • Multitasking Strengths
  • Market Research
  • Time Management
  • Adapt to Diverse Groups
  • Customer Service
  • Excellent People Skills
  • Documentation and Recordkeeping
  • Teamwork and Collaboration
  • Speaking Clearly
  • Listening Skills
  • Verbal and Written Communication
  • Online Systems

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Bilingual Sales Representative

Alphabroder
02.2016 - 10.2018

Crew Member

Dominos Pizza Inc.
01.2015 - 02.2016

Elementary School Tutor

Education And Leadership Foundation
08.2012 - 12.2015

Radiology Technician

Fresno City College

High School Diploma -

Mclane High School

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