Ilda Minamau
Lewiston
Summary
Dynamic and multilingual Housing Navigator Specialist with a proven track record at the Immigrant Resource Center of Maine, leveraging strong case management and advocacy skills to secure affordable housing solutions. Adept at utilizing housing software and building partnerships, collaborating with non-profits and state agencies. I excel in facilitating workshops that empower clients, and enhance community engagement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housing Navigator Specialist
Immigrant Resource Center Of Maine
Lewiston, ME
05.2024 - Current
- Maintained accurate records, files, and reports of program activities.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Assisted clients in completing housing applications and securing necessary documentation.
- Monitored client progress and updated case files accordingly.
- Implemented property inspection procedures to maintain compliance with housing codes.
- Connected individuals with relevant community resources and coordinated referrals.
- Prepared correspondence, forms, and presentations as needed.
- Developed and maintained relationships with local landlords and property management companies to secure housing options.
- Facilitated housing workshops and seminars for clients covering topics such as tenant rights, budgeting, and home maintenance.
- Found affordable housing options for individuals and families.
- Evaluated the effectiveness of housing programs, making recommendations for improvements based on data analysis.
- Guided clients through transition to independent living within community.
- Investigated complaints regarding substandard living conditions or landlord and tenant disputes.
- Served as a liaison between governmental agencies and other stakeholders involved in providing safe and affordable housing solutions.
- Consulted and collaborated with other professionals to provide continuity of patient-family care.
- Educated clients on lease and rental agreements.
- Assisted clients with permanent housing transitions.
- Collected, arranged, and input information into database system.
Housing Stability Specialist/Heap Specialist
Immigrant Resource Center of Maine
Lewiston
08.2023 - Current
- Identified needs of customers promptly and efficiently.
- Participated in ongoing training and compliance activities.
- Assisted in developing strategies to increase customer satisfaction levels.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Reviewed documents for accuracy prior to submission or publication.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Updated and maintained databases with current information.
Direct Support Professional
Happy Haven
Lewiston
10.2022 - 09.2023
- Followed care plan and directions to administer medications.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Instructed individuals in self-advocacy skills to increase autonomy and decision-making abilities.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Provided guidance and support to ensure safety of individuals served.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Monitored health and well-being of clients and reported significant health changes.
Housing Educator
Immigrant Resource Center Of Maine
Lewiston, ME
12.2021 - 08.2023
- Developed and implemented engaging lesson plans to keep the clients informed.
- Adapted teaching methods and materials to meet clients varying needs.
- Increased educational expertise and knowledge by participating in oriented workshops.
Welder/Fabricator
The Strainrite Companies
Auburn
05.2021 - 10.2021
- Fabricated and welded components to assemble structural forms, such as machinery frames, tanks, pressure vessels, and furnace shells.
- Conducted flux core arc welding when applicable.
- Cut, contoured and beveled metal and structural shapes to achieve accurate dimensions.
- Operated manual or semi-automatic flame-cutting equipment to cut metal for fabrication of products.
- Followed safety guidelines through proper machine guarding and lockout and tagout procedures.
- Set up equipment and welded parts according to welding chart specifications and type.
Machine Operator
Electro Static Technology-Mechanic Falls
Poland
03.2021 - 04.2021
- Ensure that safety guidelines are followed at all times while operating machinery.
- Positioned or aligned components for assembly.
- Maintained and lubricated parts or components.
- Inspected and tested completed products to verify function, machine capabilities, or conformance to customer specifications.
- Removed rough spots and smooth surfaces to fit, trim or clean parts.
- Set and verified parts clearances.
Education
High School Diploma -
Licee Notre Dame
D.R Congo/Boma05-2017
Some College (No Degree) - Business Administration And Management
Central Maine Community College
Auburn, MESkills
- Microsoft Word
- Multilingual
- Language proficiency
- Cultural competence
- Housing Knowledge
- Customer service
- Administrative skills
- Public speaking and presentation
- Ethical Standards
- Legal Awareness
- Advocacy
- Conflict resolution
- Housing software
- Workshop facilitation
- Case management
- Navigation
Certification
- Food Handler certification
- First Aid Certification
- CPR Certification
- Servsafe Manager
- CRMA
- Certified Medication Technician
Languages
1,4,3
Education and Training
other
Custom
- Driver's License
Languages
Portuguese
Native/ Bilingual
French
Professional
Lingala
Professional
References
References available upon request.
Timeline
Housing Navigator Specialist
Immigrant Resource Center Of Maine
05.2024 - Current
Housing Stability Specialist/Heap Specialist
Immigrant Resource Center of Maine
08.2023 - Current
Direct Support Professional
Happy Haven
10.2022 - 09.2023
Housing Educator
Immigrant Resource Center Of Maine
12.2021 - 08.2023
Welder/Fabricator
The Strainrite Companies
05.2021 - 10.2021
Machine Operator
Electro Static Technology-Mechanic Falls
03.2021 - 04.2021
High School Diploma -
Licee Notre Dame
Some College (No Degree) - Business Administration And Management
Central Maine Community College
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