Ilda Velasco
Antioch,CA
Overview
10
10
years of professional experience
Work History
Mail Carrier
USPS
Brentwood, CA
03.2023 - 11.2023
- Sorted mail to be delivered according to route and customer address.
- Scanned packages for delivery tracking.
- Delivered packages and letters to residential customers.
- Collected signatures from recipients of registered mail items.
- Maintained records of all deliveries made during the day.
- Operated a vehicle in accordance with safety regulations.
- Informed customers of package arrival or delays when necessary.
- Reported any damaged or missing mail items to supervisor immediately.
- Performed regular maintenance checks on assigned vehicle.
- Provided friendly customer service at all times while delivering mail.
Teller
Bank of America
Antioch, NC
06.2013 - 03.2016
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while accurately processing routine transactions.
- Assisted customers in opening new accounts and completing required paperwork.
- Answered customer inquiries regarding bank products and services.
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Explained account information to customers in detail as needed.
- Maintained confidentiality of all customer records and information according to company policies.
Education
High School Diploma -
Derr Valley High Schools
Antioch06-2009
Skills
- Mail Sorting
- Route Management
- Mail distribution
- Vehicle Maintenance
- Supply Management
- Safety awareness
Languages
Spanish
Professional
Timeline
Mail Carrier
USPS
03.2023 - 11.2023
Teller
Bank of America
06.2013 - 03.2016
High School Diploma -
Derr Valley High Schools