Ileana Barboza
Channelview,TX
Summary
Compassionate Direct Care Worker with experience at Compass Connections, skilled in crisis intervention and client communication. Proficient in data entry and Microsoft Office, I effectively monitored client progress and fostered a safe environment, ensuring positive behavioral outcomes through active listening and support. Dedicated to enhancing client well-being and maintaining high standards of care.
Overview
6
6
years of professional experience
Work History
Direct Care Worker
Compass Connections
Baytown, TX
05.2018 - 08.2024
Monitored clients to assess and report physical and behavioral changes to supervisors.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Supervised daily activities and provided assistance to staff.
Maintained clean, safe, and well-organized patient environment.
Education
San Jacinto College
Pasadena, TXSkills
- PC skills and proficiency with Word, Excel and
- Data entry
Power point
- Active Listening
- Follow up skills
- Client communication skills
Languages
Spanish
Native or Bilingual
Timeline
Direct Care Worker
Compass Connections
05.2018 - 08.2024
San Jacinto College