Ileana Delgado
Meriden,CT
Overview
21
21
years of professional experience
Work History
Patient Fiancial Access Counselor
Yale New Haven Health System
04.2018 - Current
- Work on adult and pediatric work queue and answer telephones
- Work with Epic software on checking in patients for surgery or testing
- Provide clerical support, greet patients
- Verify patient's demographic and insurance information
- Assist patient with applying for health insurance information and hospital programs
- Applying moms and babies for health insurance
- Following up with State and Discharge Summary reports
- VOE's for admission authorization
- Identify patients and appropriate locations they need to be seen
- Patient identification by tracking bracelets
- Work with staff to meet patients needs, work with staff to meet departments needs
- Maintain patient confidentiality
- Understanding and answering medical related inquires, as well as corresponding with patient providers
Patient Finacial Facilitator
Yale New Haven Health System
02.2003 - 04.2018
- Complete demographics for patients
- Verify insurances
- Check in and check out
- Experience with CT Vitals that deals with digital death certificatesv
- Experience with CT Vitals that deals with digital death certificates
- Cover outpatient areas
- Ensure compliance to individual requirements to expedite the lively collection of the accounts receivable and protect the patient and the hospital financial loss
Education
High School Diploma -
Eli Whitney
Hamden, CT06.2000
Skills
- Skilled in intake interviewing
- Counseling
- Public speaking ability
- HIPAA
- Bilingual
- Epic Software
- Insurance Knowledge
- Medicare Notice Knowledge
- Medical Office Procedure
- Power Point
Timeline
Patient Fiancial Access Counselor
Yale New Haven Health System
04.2018 - Current
Patient Finacial Facilitator
Yale New Haven Health System
02.2003 - 04.2018
High School Diploma -
Eli Whitney
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