Ileana Vasquez
Bayonne,NJ
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Part-Time Server
Dallas BBQ'S
02.2023 - 06.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Banquet Server/Bartender
Sterling
3 2022 - 05.2024
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
- Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.
- Helped management plan and serve bar menu exceeding customer expectations.
- Completed requisitions to maintain required stock par levels.
Bartender
Heartland Brewery
01.2022 - 12.2022
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
Bartender/Server Assistant
BB Kings Blues Club & Grill
09.2020 - 03.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
Education
High School Diploma -
Herbert H Lehman High School
Bronx, NYBachelor of Arts - Hospitality Management
Monroe College
The Bronx, NY06.2013
Skills
- Elegant food plating
- Monitoring Alcohol Consumption
- Cocktail Service
- Teamwork and Professionalism
- Cash handling and management
- Changing beer kegs
- Ability to Lift 30 Pounds
- Responsible Serving
- Handling Difficult Customers
Timeline
Part-Time Server
Dallas BBQ'S
02.2023 - 06.2024
Bartender
Heartland Brewery
01.2022 - 12.2022
Bartender/Server Assistant
BB Kings Blues Club & Grill
09.2020 - 03.2022
Banquet Server/Bartender
Sterling
3 2022 - 05.2024
High School Diploma -
Herbert H Lehman High School
Bachelor of Arts - Hospitality Management
Monroe College
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