Ileanexis Iglesias
Holyoke,MA
Summary
Experienced Assistant Property Manager adept at supporting property operations to ensure tenant satisfaction and property integrity. Proficient in leasing, maintenance coordination, and vendor management. Strong communicator skilled in fostering positive tenant relationships and maintaining compliance with regulations. Ready to contribute to efficient property management with a focus on excellence and value enhancement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Holyoke Hill Apartments
Holyoke, MA
08.2020 - Current
- Enhanced resident interactions through outstanding professional relationship-building.
- Ensured accurate recordkeeping for rental transactions.
- Explained policies and procedures to tenants and enforced rules.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Facilitated seamless tenant transitions during move-ins and move-outs.
- Maintained up-to-date tenant and unit records in housing database.
- Established effective processes for managing rent payments.
- Maintained tenant documentation, recorded rental transactions, and tracked leasing contracts.
Medical Receptionist
Valley Chiropractic & Rehabilitation
Holyoke, MA
07.2017 - 03.2020
- Facilitated completion of medical forms while guiding patients through the process.
- Achieved full operational status of front desk services by start of business hours.
- Optimized administrative workflows through effective planning.
- Trained new employees on office procedures, policies, and protocols.
Education
Certified Professional Of Occupancy -
NAHMA
12-2024
Fair Housing Compliance -
NAHMA
12-2022
General Studies
Bronx Community College
Bronx, NY05-2010
Skills
- Lease administration
- Experience with Fair Housing Policies
- Strong communication skills
- Fluent in Spanish
Certification
- Fair Housing Compliance
- Certified Professional of Occupancy
- VAWA
Languages
Spanish
Native/ Bilingual
Timeline
Assistant Property Manager
Holyoke Hill Apartments
08.2020 - Current
Medical Receptionist
Valley Chiropractic & Rehabilitation
07.2017 - 03.2020
Certified Professional Of Occupancy -
NAHMA
Fair Housing Compliance -
NAHMA
General Studies
Bronx Community College
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